Description

I partner with leadership teams to transform and scale complex, multi-country operations—delivering measurable improvements in performance, efficiency, and client outcomes.

With 25+ years’ experience across professional and financial services, I bring a rare combination of strategic leadership and hands-on execution. I have led large-scale transformation programmes across 20+ countries, optimising operating models, embedding digital and AI-enabled solutions, and driving sustainable EBITDA growth.

My focus is simple: build high-performing, scalable operations that enable growth. Whether improving service delivery, reducing cost, or implementing platform-based models, I work closely with C-suite stakeholders to turn strategy into tangible results—fast.

I am particularly experienced in regulated and client-centric environments, including legal , real estate and professional services, where operational excellence, governance, and innovation must work hand in hand.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

CBRE
COO VALUATION AND ADVISORY – CONTINENTAL EUROPE
REAL ESTATE
January 2022 - September 2025 (3 years and 8 months)
London, United Kingdom
COO Valuations & Advisory (VAS) Line of Business Continental Europe - Strategic transformation and operational leader for CBRE’s Valuation & Advisory Services (VAS) business across Continental Europe, partnering closely with the CEO VAS Europe, country leaders and key clients to drive sustainable growth, strengthen client relationships and enhance service delivery across institutional investor and corporate client portfolios.
Strategic Client & Stakeholder Leadership Leadership Development Change and Transformation Management Digital Transformation C-suite executive stakeholder management
CBRE
HEAD OF EMEA OPERATIONS – VALUATION AND ADVISORY
REAL ESTATE
January 2020 - December 2021 (1 year and 11 months)
P&L responsibility: $200M+ revenue | Team: 800+ professionals | Geography: 23 countries Head of Operations for EMEA valuations and responsible for overseeing the operational and strategic execution of valuation services across Europe, UK, and Ireland. Worked closely with regional Leadership on key client mandates to ensure operational excellence in Valuation services across Europe, UK and Ireland. Helped drive account growth across multi country mandates by improving coordination across local teams, unified platform and client reporting. Other initiatives included driving operational efficiency via digital and technology transformation programmes, managing project delivery, ensuring compliance (QRM), developing the business strategy with the Head of VAS Europe, and aligning teams across multiple countries.
CBRE
HEAD OF EMEA D&T OPERATIONS
REAL ESTATE
January 2019 - December 2019 (11 months)
Chief of Staff for EMEA D&T working with senior business stakeholders (C-Suite) and Technology leadership to help shape and deliver the digital strategy for all Advisory Lines of Business (Valuations & Advisory, Property Management, A&T and Capital Markets) across CBRE. Responsible for a new Governance model, PMO function and budgeting for EMEA D&T. Managed strategic planning and performance monitoring across multiple digital programmes as well as organisational restructuring (new TOM) resulting in significant cost reduction and efficiencies.