About Chris
English
Native or bilingual
Experience
- Plucky Bamboo:Founder & Growth StrategistNovember 2023 - Today (2 years and 7 months)Founded & led a growth consultancy supporting impact focused B2B startups in building scalable go-to-market systems. Led strategy & execution across messaging, demand gen & sales enablement for early-stage companies ($700K–$5M+ revenue). Work has ranged from hands-on GTM to strategic advising for CEOs & commercial teams.
- eCommerce Growth Team London and Partners:eCommerce ManagerJanuary 2022 - August 2024 (2 years and 7 months)Key Achievements:• Increased sitewide conversion rates by 65%, directly improving Visit London's online booking revenue.• Led strategy and procurement of a Google Optimize replacement, implementing new A/B testing infrastructure.• Owned SEO across key commercial categories, delivering weekly guidance for content & marketing teams.• Advised on major website redesign to align with the company's shift toward an eCommerce-first model.• Delivered user insights through qualitative testing, interviews and behavioural analytics to reduce buying friction & improve messaging.• Supported omnichannel strategy across social, email, and mobile app to align messaging and drive traffic conversion.• Provided performance and search data to guide a £9M international marketing campaign, influencing both messaging and activation plans.• Delivered internal training on funnel strategy, conversion optimisation, and marketing systems to upskill the wider team.
- LeadFocus:Head of account management & SEOApril 2020 - December 2021 (1 year and 8 months)During the COVID-19 lockdowns, I helped my brother setup a lead-generation & SEO agency. The agency mainly served professional SMEs and provided full-service online marketing for them, with a focus on driving traffic, conversions & ultimately, revenue from their online presences. As a bootstrapped, family start-up, this role was incredibly varied, starting off with prospecting, identifying good leads, sales, on-boarding & strategy creation for clients. Once the agency matured a little, I switched into more of an account and stakeholder management role that included being responsible for delivering SEO, lead generation and eCommerce and sales improvement for the companies we worked with.• Clients: led in signing up 17 clients to the business in total• Account Management: Looked after up to 13 at a time.
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Education
- BSC COMPUTER GAMES DESIGN & PROGRAMMINGUNIVERSITY OF WESTMINSTER2010BSC COMPUTER GAMES DESIGN & PROGRAMMING
- Fire Marshall TrainingFire Marshall Training