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Chris MutsaertsCM

Chris Mutsaerts

Strategy & Operations Director

€1,200/day
Amsterdam, NL
8-15 years

Average response time: 1 hour

About Chris

Strategic Revenue Operations & Growth Strategy Leader with 12+ years driving GTM infrastructure, sales operations transformation, and cross-functional revenue strategy across B2B SaaS and high-growth tech. Proven expertise optimizing GTM tech stacks (Salesforce, HubSpot, Clay, Gong, Highspot, Anaplan), designing scalable sales processes (lead-to-cash, forecasting), and delivering data-driven insights at c-level that accelerate revenue growth. Deep experience in systems management, forecast accuracy improvement, and strategic planning for global operations.
  • Dutch

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

  • German

    Basic

Can work on-site
Amsterdam (up to 50km)

Experience

  • Conway & Co
    Senior Strategy Director
    February 2025 - Today (1 year and 4 months)
    Amsterdam, Netherlands
    Leading strategic growth advisory for consumer and retail brands (€20-200M revenue) and operating partner services for European PE firms/VCs. Member of leadership team.
    • • Delivered €500K influenced revenue through 5 joint business plans with investors and 80+ qualified leads across direct and investor channels
    • • Built and scaled revenue and GTM infrastructure: SDR function, demand gen/capture processes, pipeline management, AI tools and agents, and board-level sales forecasting
    • • Positioned Conway as investor operating partner through Brand Radar initiative (biannual Dutch consumer brand rankings) and digital maturity/valuation assessments for portfolio companies
    • • Systematized service delivery through standardized frameworks, technical partnerships, and scalable consulting methodologies
  • VML (Newcraft)
    Strategy & Growth Lead
    January 2024 - February 2025 (1 year and 1 month)
    Amsterdam, Netherlands
    Led strategy practice for digital accelerator. Supported post-merger integration of Newcraft into VML (WPP) and developed combined commercial strategy. LT-1 role.
    • • Led PMI workstream for Newcraft acquisition, aligning operating models and go-to market strategies
    • • Sold and managed 3+ €250K+ consultancy engagements, leading cross-functional expertise teams (service design, UX, tech, data science, CRM etc.) to deliver integrated solutions; influenced €1.5M+ new business
    • • Built and coached strategy & growth consulting team of 8+ consultants with capability development programs
  • Criteo
    Director
    March 2019 - December 2023 (4 years and 9 months)
    Paris, France
    Member of Extended Leadership Team, serving as strategic advisor to CRO/CMO on strategy, revenue growth and operational excellence. Led revenue ops for €300M+ EMEA enterprise organization (€100M Retail Media, €200M Marketing Solutions). Business partnering with EMEA EMD.
    Strategic Planning & GTM Leadership:
    • • Led annual/quarterly planning for €300M+ EMEA revenue org, improving forecast accuracy by 10%
    • • Designed GTM strategy verticals: €20M incremental pipeline, 10% faster sales cycle
    • • Developed customer segmentation model driving 15% ACV improvement in mid-market

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Education

  • Executive Education: Digital Business Strategy
    Massachusetts Institute of Technology
    2018
    Executive Education: Digital Business Strategy
  • MSc Industrial
    KTH Royal Institute of Technology
    2013
    MSc Industrial

Skill set

Categories