- Qube learningTutor AssesorEDUCATION & E-LEARNINGApril 2022 - April 2023 (1 year)• Delivery of Apprenticeships Level 2 /3 Facilities Management, Level 3 Team Leading, Customer Service and Business administration• Looking after students from initial enrollment, Delivery of course modules and Functional skills to preparing students for gateway and End point assessment• Day to day duties would include regular touch points, skills coaching days on a one to one and group basis. Marking assignments using OneFile and providing feedback. Mapping assessment criteria and preparing learners for their EPA.• Regular touch points with their learner and workplace line manager to discuss progress• Making sure all new learners are clear on how to use their learner tools and that they have completed functional skills if required.• Safeguarding – making sure EDI, Safeguarding and prevent is embedded in all our sessions
- RISTARA RECRUITMENTRecruitment ManagerCONSULTING & AUDITSAugust 2019 - April 2022 (2 years and 8 months)Derby, England, United KingdomOFFICE MANAGER, RISTARA LTD• Introduced a new desk and sector into the business, Hospitality & Leisure.• During this time, I secured some substantial clients, from Spas and Health Clubs to Michelin Star restaurants using my strengths of client relations and utilizing my skills in Business-to- Business development, Customer Service and staff management.• During the pandemic and the closure of hospitality & Leisure, I researched other areasandexpanded from the Ristaras main sector, Engineering and delved into Agricultural and Cleaning. This showed my ability to adapt and learn quickly to suit the needs of business.• March 2020, I was promoted to Office Manager, and I am now looking after all our clients from Aerospace to Leisure.
- Aviation recruitmentCompliance managerAVIATION & AEROSPACENovember 2018 - April 2019 (5 months)Castle Donington, England, United Kingdom• Assist with all companies’ administration relating to vetting of its external personnel and the personnel of its clients.• Work within a pressurized deadline driven environment ensuring all aviation policies and regulations are met.• Referencing candidates 5year history for clients such as Tui and Royal Mail cargo as well as other aviation roles within the airport.• Schedule mandatory training and certification such as General Security Awareness Training and Criminal Record Checks.• Provide accurate data entry to a high standard.• Regularly monitor files making sure they adhere to Aviation Security and all SLAs• Maintain a high level of communication between my team and clients, providing reports on all vetting progress.• Investigate and verify all aspects of the recruitment packs including any anomalies that could arise.• Reason for leaving – Job demands conflicted with the then childcare needs
- Business AdministrationNVQ2019
- Customer ServiceNVQ2019
- Leisure ManagementNVQ2010
- PayrollNVQ2018