Damruwani Abeysekera

Managing IT operations for the largest SBU of the company with a one-time active user volume of over 2500. Team management to handle the IT Operations, communication with top management providing insights in an IT perspective to reach business decisions. Overseeing the creation and management of the IT Budget for the SBU. Analyzing the operations and implementation of standardized workflows to improve the team efficiency. Implementing strategies for continuous improvement including training the teams. Coordination and overseeing the negotiations IT the external Suppliers, vendors, and other stakeholders. Overseeing the end user interactions of the team and providing viable solutions to ensure consistent good user experience. Leverage and Research on the latest technologies for improving user experience for collaboration, work efficiency, digital experience etc.