About Dann
My experience acquired over the course of the past two decades, both professionally and academically, in various prestigious establishments has enabled me to accumulate a wealth of knowledge over the course of my career. In this capacity, I am now proficient at creating and maintaining websites, e-commerce stores, and business start-ups from concept through to completion, coaching and career development consulting, as well as supporting businesses and their operations.
While acquiring these skills, I have acquired the agility and diversity that I need in the working world. Notwithstanding, I would like to help you achieve your professional goals by providing my services to ensure that you can meet your career goals.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Apex Pathway LimitedBusiness Support & Development ManagerAugust 2023 - November 2025 (2 years and 3 months)Business Support & Development Manager | Apex Pathway Limited August 2023 – November 2025▪Operational Leadership: Managed and scaled supported accommodation services, ensuring alignment with CQC, Ofsted, and safeguarding regulations whilst delivering high-quality, person-centred care.▪Training & Development: Designed and implemented staff training programmes in safeguarding, Positive Behaviour Support, and trauma-informed care, enhancing service outcomes and compliance.▪Compliance & Quality Assurance: Led audits and inspections to maintain high standards in health, safety, and welfare in accordance with CQC and Ofsted requirements.▪Stakeholder Engagement: Built robust partnerships with local authorities, commissioners, and external agencies, driving service growth and securing contracts for new supported living provisions.▪Service Development: Developed and implemented operational strategies to enhance young people's independence and well-being, with a focus on safe and supportive transitions to adulthood.▪Performance Improvement: Conducted regular service audits, risk assessments, and quality reviews, contributing to continuous improvement and ongoing regulatory compliance.
- Valicity Care ServicesBusiness Support ManagerAugust 2022 - Today (3 years and 10 months)• Support with the development and implementation of a procedures and documentation across the teams and the organisation.• Develop and manage the implementation of information systems and analytical tools to meet the specifications and requirements of the Senior Team• Develop and maintain effective partnerships and stakeholders in order to ensure that the business meets their priorities and requirements.• Provide information, support and training (for stakeholders including staff in other teams as required.• Develop and manage a Communications Plan to ensure effective communications are maintained with L&D.• Establish and manage a quality assurance process to ensure compliance with agreed project business services processes and established sustainable procedures and good practice.• Manage allocated staff, including recruitment, induction, setting workload priorities, delegating tasks, day-to-day management, including appraisal/ investigations etc.• Provide training and devise training packages for team members and others in the agreed management reporting processes, ensuring that managers are fully aware of performance expectations.• Review and analyse relevant external websites to assess impact of business initiatives and implementations, use available resources to benchmark KPIs and set improvement goals.• Developm a good understanding of the research process and current trends in relation to areas of responsibility, liaising and responding.• Establish regulation and compliance programmes, as required, to meet project and or business requirements.• Assist in development of local Transformation policies, Standard Operating Procedures and processes.
- ePayMeGraduate Teaching AssistantNovember 2021 - Today (4 years and 7 months)London, UK• Provide and support children learning through fostering the EYFS overarching principles.• Work in partnership with peers and parents to ensure children are supported at home and in the setting.• Provides 1-2-1 support for children with SEND requirements and assist children to engage in day to day activities.• Participate in extracurricular activities with students during school hours.• Plan lessons and engaging activities to develop children's learning and abilities according to the EYFS and Key Stage 1 curriculum.
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Education
- Early Childhood Studies, Social SciencesLondon Metropolitan University2022Early Childhood Studies, Social Sciences
- Business Managment and LawAnglia Ruskin University2016Business Managment and Law
Certifications
- PRINCE2 FoundationAPMG2015
- LEAN Managment PrinciplesHABC2016