Darsh M.

• Conducted security risk assessments and managed vendor onboarding processes globally, utilizing Surecloud platform to track remediation efforts and ensure compliance within agreed timeframes.

• Collaborated with cross-functional stakeholders (procurement, legal, data privacy) and performed security audits for high-risk third parties to strengthen vendor relationships and security posture.

• Collaborated with CSA Global to provide valuable benefits to members, aiming to transition the Selangor Chapter into the Malaysia Chapter.

• Continuously identifying member benefits, including conference passes, discounted CCSK certifications, and job opportunities sourced from board members.

• Led the implementation of ISO 20000 for a company's IT services, encompassing:

◦ Conducting a comprehensive gap assessment.

◦ Developing 13 IT service management processes.

◦ Conducting training of the processes to the stakeholders.

◦ Performing a pre-audit assessment.

• Delivered detailed reports and presentations to the organization's management, ensuring alignment with strategic objectives and readiness for certification.

• Developed comprehensive proposals in response to an RFP, showcasing our capabilities and compliance with client requirements, which included proposing fees and timeline.

• Served as Engagement Manager for a project reviewing 12 IT incidents at a financial institution, analyzing change, incident, capacity, and problem management, along with people, processes, and technology, and providing recommendations to improve future incident management.

• Led a team in a Cyber Maturity Assessment (CMA) project for a financial institution, involving stakeholder interviews across the Technology division, observations, gap analysis, and recommendations to enhance maturity.

• Played a key role in the KPMG Global Cyber Day 2024 committee, a global CSR initiative to promote cyber awareness among students aged 7 to 16, acted as a speaker for two virtual awareness sessions at schools based in Borneo engaging in responsible internet and social media use.