About Darren
English
Native or bilingual
Experience
- Safer Haven AIFounder / CEODIGITAL AND ITJanuary 2025 - Today (1 year and 5 months)Founded to fill a gap in the UK market for AI governance built around people, not just policy. Works with regulated professionals and non-regulated SMEs who need practical AI risk support without the corporate overhead. Delivers bespoke AI risk assessments and LLM governance frameworks for regulated and non-regulated sectors. Builds EU AI Act-informed frameworks that make complex regulation actionable for non-technical leaders. CPD-accredited AI training using a therapy-informed model that drives lasting behavioural change. The only UK AI governance consultant combining C-suite leadership, counselling, and specialist AI risk expertise.
- WTS LtdHead Of OperationsJanuary 2023 - January 2026 (3 years)Senior leadership role with full operational responsibility across retail and e commerce for a multi-site business. Accountable for commercial performance, compliance, people, and the introduction of AI-driven process improvement. Directed daily operations across four retail stores, multiple e-commerce sites and third party appropriate platforms. Reduced visual media spend by 89.55% while expanding capability. Transformed creative production with AI tools, moving from stock libraries to on-demand brand-specific imagery. Managed payroll, supplier contracts, and pricing strategy across multiple revenue streams. Designed and facilitated a staff mental health and wellbeing programme.
- Cloudstix LtdFounder & DirectorJanuary 2013 - January 2023 (10 years)Founded and scaled a retail, wholesale, and e-commerce business from zero to £7.4 million turnover over ten years. Operated across UK retail, international wholesale, and direct-to-consumer channels in a heavily regulated industry.Negotiated exclusive UK distribution rights with a major global hardware supplier, securing a lasting competitive advantage. Built and managed cross-cultural partnerships with teams in China, coordinating across time zones to deliver consistent product supply and commercial outcomes. Launched multiple proprietary e-liquid brands, achieving meaningful UK market share in a heavily regulated industry. Built and led a 24-strong team, holding final authority on recruitment and shaping a culture of trust over eight years. Expanded wholesale into European and US markets, managing multi territory relationships simultaneously.
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Education
- CPD Accredited AI Trainer AIFNT BootcampCPD Accredited AI Trainer AIFNT Bootcamp
- Level 4 Counselling DiplomaLevel 4 Counselling Diploma