Dave Van Burik

Turned around a stalled Privileged Access Management (PAM) program and embedded it in the line organisation, impacting ~2,000 users across IT and business domains. Designed and implemented an Enterprise Access Management (EAM) blueprint linking Risk, Compliance and Operations; co-created governance, QA and tollgate framework. Facilitated adoption through targeted stakeholder coaching, role-based adoption workshops and communication rollout across 150+ internal and supplier stakeholders. Result: Sustainable PAM/EAM adoption, strengthened governance alignment, and improved cyber-resilience and audit readiness.

Led global harmonisation of 4 ITIL processes (Change, Incident, Problem, Asset) across Dutch and French service organisations, supporting a multi-site, cross-cultural workforce. Introduced cross-functional "natural teams" to drive end-to-end process ownership, governance and KPI alignment. Developed and delivered Lean/Agile mindset training for 600+ employees; embedded continuous-improvement habits into management- and operational teams. Result: Improved process maturity, stronger collaboration between NL/FR teams, and decreased incident handling times across the IT service landscape.

Designed change & leadership programs and rollout strategies for multiple international clients, including government, aviation and IT service organisations. Delivered stakeholder impact assessments, governance frameworks, and modular adoption playbooks tailored to local context. Created and facilitated "Change Facilitation in a Day" workshops for 200+ project- and change leaders across EU and North America. Result: Repeat engagements based on measurable adoption, improved change readiness and reduced program friction.