Description

Sales Operations Specialist | Salesforce Optimization | Reporting & Pipeline Management

I am a Sales Operations professional with several years of experience working daily with Salesforce in a fast-paced sales environment.

I help sales teams structure, clean, and optimize their CRM so they can trust their data and make better decisions.

My expertise includes: • Salesforce pipeline management and optimization

• Data cleanup (duplicates, incorrect fields, inconsistent stages)

• Sales dashboards and reporting for management

• Lead and opportunity management processes

• Sales operations support for growing teams

Working in Sales Operations full-time, I understand the challenges sales teams face when CRM data becomes unreliable or difficult to use. My goal is to simplify Salesforce and make it a tool that actually helps teams sell more efficiently.

Fluent in English, French, and Spanish, I can support international teams and collaborate easily across different markets.

I enjoy helping startups and growing companies improve their sales processes without adding complexity.

If you need help cleaning up your Salesforce, improving reporting, or structuring your pipeline, I’d be happy to support your team.

Industry field of expertise

Languages

English
Native or bilingual
French
Fluent
Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Remote. UKG.
Senior Sales Operations Administrator
HUMAN RESOURCES
January 2022 - Today (4 years and 5 months)
Quote to cash processing; Following and applying guidelines on licenses transfers, contract amendments and modifications of SaaS applications customers; deal closing process validation via SharePoint application. Opportunity update.
Contracts terms and conditions update Review required approvals for contract amendments Closing opportunities Raising, updating and booking quotes Oracle
Luther.
Administrative assistant.
September 2020 - May 2021 (8 months)
Heienhaff, Niederanven, Luxembourg
Handle incoming and outgoing correspondence and phone calls; send and follow up of DHL and RAR; reception of visitors; documents formatting, printing, scanning, e-filing, emailing; Plan and schedule internal and external meetings, appointments, room bookings, video calls and equipment; monitor level of supplies and handle shortages; liaise with third-party suppliers.
3c Payment.
Customer support operator-helpdesk.
October 2018 - August 2020 (1 year and 10 months)
Leudelange, Luxembourg
diagnose, troubleshoot and resolve incidents on technical issues with SQL databases and queries via Kitty/Putty.