Divya Divya

Designing and building a core banking module for an NBFC start-up (India):

– Architecting an AI-powered document scan and master-profile creation system using Spring Boot, OCR, and ML pipelines — applying Generative AI and LLM APIs for intelligent document processing. – Automating end-to-end lead-to-customer onboarding journeys through intelligent data extraction and event-driven workflow orchestration. – Designing microservices for customer lifecycle management integrated with regulatory compliance workflows. Switzerland

I moved to Switzerland with my husband and 7 yr old son. It took a while to adjust the house and son in new environment.

Family relocation from India to Switzerland; Obtaining Swiss B Work Permit and settling family.

Mobile & Associate Facing Channels (MAFCT) — 1,000+ engineers, 60M+ customers:

– Led automation and quality engineering for mobile banking; raised test coverage to 95% and reduced app crash rates by 30%. – Architected event-driven data pipeline transforming raw mobile log data into real-time release dashboards using Kafka and Splunk. – Built Log Analyzer (Splunk) for real-time monitoring of user journeys and release quality metrics across environments. – Built enterprise-wide Test Data Automation Platform (Appium / Selenium / TOSCA) — zero data downtime, QA onboarding under one day. – Developed in-house developer productivity quantification tool integrating JIRA and Bitbucket — automated metrics, trend analysis, and leadership dashboard. – Designed Mobile Quality Centre enabling distributed remote test execution with visual reporting, adopted across multiple QA teams. – Spearheaded Family Banking and Centralised Communication Centre features on the BoA Mobile App for 60M+ customers. – Mentored cross-functional engineering teams; led enterprise hackathons; championed Women in Technology initiatives.