About Ebenezer Edem
English
Native or bilingual
Experience
- Sentry Digital / Private Affairs Inc.Freelance Graphics DesignerSeptember 2010 - January 2012 (1 year and 4 months)functional teams to enhance website functionalities and create captivating designs that engage users.
- Kimo HomeWeb AdministratorJanuary 2013 - September 2013 (8 months)and design, ensuring a seamless user experienceand driving engagement through captivating visuals.
- Multicom IOT, AccraCustomer Service RepresentativeJanuary 2014 - September 2019 (5 years and 8 months)Deliver exceptional customer service by promptly addressing inquiries, resolving issues efficiently, and providing personalized solutions that align with individual customer needs. Maintain a high level of professionalism and empathy while ensuring customer satisfaction through effective communication and follow-up support. Collaborate with internal teams to relay customer feedback and contribute to continuous service improvement.
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Education
- High School DiplomaPope John Secondary School and Minor Seminary2009High School Diploma
- Diploma of Technology in Information TechnologyAccra Institute of Technology2016Diploma in Information Technology