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Elena TsoukaET

Elena Tsouka

Transformation Leader | Project & Sales Manager |

€637/day
Brussels, BE
8-15 years

Average response time: 1 hour

About Elena

Strategic Project & Business Development Manager with 10+ years of experience driving digital transformation, operational excellence, and revenue growth across multinational organizations. I specialize in leading cross-functional teams, optimizing business processes, and managing complex change programs that deliver measurable results — including multimillion-euro contract wins, 30%+ sales growth, and 15% cost savings.

My background spans healthcare (Johnson & Johnson), technology (Deutsche Telekom), and logistics (Fujifilm), where I have spearheaded CRM optimization, sales enablement initiatives, and cross-border expansion strategies. With certifications from IBM, Google, and Celonis in digital transformation and process mining, I bring a data-driven, pragmatic, and people-centric approach.

Fluent in English and Greek, with working knowledge of French and Dutch, I collaborate easily with diverse teams across Europe. Whether you need a freelance transformation leader, project delivery expert, or B2B sales strategist — I’m ready to create impact from day one.
  • English

    Native or bilingual

  • French

    Conversational

  • Dutch

    Basic

  • Greek

    Native or bilingual

Can work on-site
Brussels (up to 50km)

Experience

  • Johnson & Johnson
    Business Transformation and Change Project Manager
    November 2022 - January 2024 (1 year and 2 months)
    Belgium
    system using Process Mining, RPA, BPMN and Achieved 15% improvement in project efficiency, delivering milestones ahead of schedule and Increased ticket resolution rate by 20% and improved SLA compliance by 15%.
    • Reduced change-related disruptions by 25%, ensuring minimal downtime and increased project continuity while Improved project clarity by 30% and enhanced efficiency ensuring documentation excellence.
    • Create and maintain the Playbook for the ticketing procedure, establishing KPIs, revising SLAs and streamlined the procedures ensuring they are followed by all the departments aligned to the ticketing system.
  • Fujifilm
    Senior Supply Chain Manager
    June 2021 - October 2022 (1 year and 4 months)
    Belgium
    Achieved 10% reduction in procurement costs while maintaining 98% on-time delivery rate. Resulted in $500,000 annual cost savings.
    • Cross-Functional Collaboration: Implemented 20% of identified cost-saving initiatives, resulting in $1.2 million in annual savings And 15% reduction in operational costs.
    • System Implementation: Reduced lead times by 20% and increased inventory turnover rate by 10%, resulting in $2 million in annual cost savings while improving the processes while transitioning from warehouses from Germany to Netherlands and change from SAP to S4H
  • Deutsche Telco (OTE Group)
    Senior Sales Manager / Senior Business Analyst
    September 2015 - May 2021 (5 years and 8 months)
    Greece
    Real-Time Reporting System: Enhanced decision-making accuracy by 15% with the implementation of a real-time reporting system for the 5G launch while proactively engaged stakeholders, resulting in a 20% increase in satisfaction and alignment with project goals. Gathering the date for the customer onboarding and analyze them giving feedback on the optimization of the app KPI Dashboard: Improved decision-making efficiency by 25% through the implementation of a centralized KPI dashboard. Sales Manager: Exceeding Sales Goals: Generated $2M additional revenue, surpassing
    quarterly targets by 7%. Maintained 10% annual sales growth, achieving targets for 36 consecutive months. Relationship Building: Increased customer retention by 15% and expanded client base by 20% through effective relationship management. And increased NPS by 0,5% Team Management: Improved team productivity by 7% and individual quota attainment by 10% through effective leadership and coaching while enhanced team competencies thought trainings, resulting in 20% larger deals and 15% better negotiations, that led on leading the training courses and material for sales Negotiations

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Education

  • Aristotle University

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