About Elena
English
Native or bilingual
French
Conversational
Dutch
Basic
Greek
Native or bilingual
Experience
- Johnson & JohnsonBusiness Transformation and Change Project ManagerNovember 2022 - January 2024 (1 year and 2 months)Belgiumsystem using Process Mining, RPA, BPMN and Achieved 15% improvement in project efficiency, delivering milestones ahead of schedule and Increased ticket resolution rate by 20% and improved SLA compliance by 15%.• Reduced change-related disruptions by 25%, ensuring minimal downtime and increased project continuity while Improved project clarity by 30% and enhanced efficiency ensuring documentation excellence.• Create and maintain the Playbook for the ticketing procedure, establishing KPIs, revising SLAs and streamlined the procedures ensuring they are followed by all the departments aligned to the ticketing system.
- FujifilmSenior Supply Chain ManagerJune 2021 - October 2022 (1 year and 4 months)BelgiumAchieved 10% reduction in procurement costs while maintaining 98% on-time delivery rate. Resulted in $500,000 annual cost savings.• Cross-Functional Collaboration: Implemented 20% of identified cost-saving initiatives, resulting in $1.2 million in annual savings And 15% reduction in operational costs.• System Implementation: Reduced lead times by 20% and increased inventory turnover rate by 10%, resulting in $2 million in annual cost savings while improving the processes while transitioning from warehouses from Germany to Netherlands and change from SAP to S4H
- Deutsche Telco (OTE Group)Senior Sales Manager / Senior Business AnalystSeptember 2015 - May 2021 (5 years and 8 months)GreeceReal-Time Reporting System: Enhanced decision-making accuracy by 15% with the implementation of a real-time reporting system for the 5G launch while proactively engaged stakeholders, resulting in a 20% increase in satisfaction and alignment with project goals. Gathering the date for the customer onboarding and analyze them giving feedback on the optimization of the app KPI Dashboard: Improved decision-making efficiency by 25% through the implementation of a centralized KPI dashboard. Sales Manager: Exceeding Sales Goals: Generated $2M additional revenue, surpassingquarterly targets by 7%. Maintained 10% annual sales growth, achieving targets for 36 consecutive months. Relationship Building: Increased customer retention by 15% and expanded client base by 20% through effective relationship management. And increased NPS by 0,5% Team Management: Improved team productivity by 7% and individual quota attainment by 10% through effective leadership and coaching while enhanced team competencies thought trainings, resulting in 20% larger deals and 15% better negotiations, that led on leading the training courses and material for sales Negotiations
Recommendations
Be the first to recommend Elena
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Aristotle University