Description

Systems Analysis and Development student (7th semester) with experience in technical support and knowledge of Java, JavaScript, and Spring Boot. Proactive and communicative, I'm seeking opportunities as a software developer to apply my knowledge and grow professionally.

Languages

Portuguese
Native or bilingual
Spanish
Basic
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Soluti Digital
Technical Support Intern
DIGITAL AND IT
October 2023 - June 2025 (1 year and 8 months)
Goiânia, Brazil
Customer service for digital certificate support, promoting clear and objective communication. Support for multiple operating systems, expanding the technical troubleshooting base. Developing problem analysis skills and providing efficient solutions for customers. Use of customer service platforms such as Genesys and Neppo.
Local Trade Show
Sales and Customer Service Assistant
January 2020 - December 2024 (4 years and 11 months)
Customer service, including answering questions and accurately delivering change. Sales space organization and basic cash flow control. Developing communication and problem-solving skills in a dynamic environment.

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Bachelor's Degree in Systems Analysis and
Pontifical Catholic University of Goiás
2026
Bachelor's Degree in Systems Analysis and
High School
CEPI Pré-Universitário
2021
High School

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Enzo Macedo

Web Developer

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