About Evan
English
Native or bilingual
Experience
- AurborIndependent IT ConsultantAugust 2019 - Today (6 years and 10 months)
- IcelanticSenior Solutions ManagerDIGITAL AND ITOctober 2007 - December 2021 (14 years and 3 months)Edinburgh, United KingdomProject Management/Delivery•Systems Automation with MSP platforms•Efficient and Detailed Problem Analysis/Documentation•Comprehensive Time-keeping Responsibilities•Cloud Computing - Entry-level AWS and Azure•Desktop Support - Windows XP, Vista, 7, 8, and 10, Mac OS X•Windows Server Support - 2003 - 2012 (R2)•Mobile Phone Support - Windows Mobile, Apple, Android, and Blackberry (BES and BIS)•Limited Linux Support•Microsoft Office Support - 2003 - 2016 (Including Office 365)•Microsoft Active Directory Support/Maintenance•Microsoft Exchange Support/Maintenance (2003 - 2013, and Online)•Microsoft SQL Server Support (2005, 2008)•Microsoft Office 365 Management (old BPOS, Small Business, Enterprise)•Microsoft Sharepoint Support and Development•Third Party and Self-Signed SSLs•Microsoft IIS Hosting, Development, and Management•Networking (DNS, DHCP, Routing, Multi-Site IPSEC and PPTP VPNs, WiFi, Packet Sniffing, QoS, Firewall & Security, VLANs)•Microsoft Powershell (Mostly Office 365 Management, some automation scripting)•VMWare ESXi, and vSphere•Adapting to new technologies in order to proficiently support them rapidly•Professional communication with clients and staff from front-line to Executive.•Sales, Purchasing, and Aftercare for HP Servers/Desktops/Laptops/Printers, Microsoft OEM/Volume Licensing/Office 365/CSP, Lenovo Desktops/Laptops, Dell Servers, Netgear Routers/UTMs/Switches, Zyxel Routers•Liaison with variety of 3rd party companies for support/sales queries, and account management.•Email Migrations (POP/IMAP to Office 365, On-Premise Exchange to Office 365, GMail to O365, O365 to O365)•Web Development (Wordpress, CSS, HTML, Limited PHP, some Javascript)•Search Engine Optimization (Link-Building, Keyword Optimization, Dynamic Content Generation)•Hosting and Domain/DNS Management•Business Continuity (Backups, Storage, Email Continuity)
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Education
- SVQ Level 3Art Institute of Vancouver2012SVQ Level 3
- Graduation, Grade 12Woodlands Secondary School2004Graduation, Grade 12
Certifications
- LE-1: Linux EssentialsLinux Professional Institute2018
- AWS Certified Solutions Architect – AssociateAmazon Web Services Training and Certification2022