Fatma Er

Fostered strong team dynamics through active engagement in team-building activities, enhancing collaboration and productivity. Analyzed complex datasets to derive actionable insights, supporting strategic decision-making and identifying opportunities for improvement and innovation. Led key projects for Vidéotron, focusing on segmentation, cross-sell, and upsell scoring, as well as conducting detailed churn analysis to enhance customer retention strategies. Demonstrated effective coordination and planning skills, consistently delivering projects on schedule while managing customer relationships to ensure high satisfaction levels. Conducted comprehensive data analysis and product assessments as part of a Data Quality Project, enhancing data integrity and reliability. Oversaw technical support and project process management, leveraging proficiency in Python, SQL, Data Build Tool (DBT) and Google Cloud Platform (GCP) to improve operational efficiency and streamline data workflows. Developed and managed Data Build Tool (DBT) models to transform data, optimizing ETL processes and ensuring data quality across analytics initiatives. Created an anomaly detection system for the ETL (Extract, Transform, Load) process in Snowflake databases, optimizing data processes for performance and scalability. Continuously explored and integrated upcoming technologies, including cloud-native solutions, to enhance data analytics capabilities and drive innovation within the team. Following upcoming technologies

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Analysis Data and Design Dashboards-Tableau

Collaborated with internal stakeholders, identifying and gathering analytical requirements for customer, product and projects need

Leveraged analytics to drive business development, productivity and process improvement Drawing up and executing Marketing plan for e-commerce sector (Google Analytics)