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Feldman MarkFM

Feldman Mark

Hospitality Operations Consultant & Remote Restaur

€289/day
Belgrade, RS
3-7 years

Average response time: 1 hour

About Feldman

I help restaurant and bar owners improve performance fast.
Hospitality Operations Consultant & Remote Restaurant Auditor delivering KPI-driven audits, menu engineering, cost control, SOPs, and EU-wide offsite bar events. I combine hands-on operator experience with data-led tools to fix leakages, lift margins, and design seamless mobile bar setups (coffee breaks, custom beer, corporate/private events).

What sets me apart: end-to-end ownership (from concept to P&L), clear commercial proposals, and measurable results within weeks.

Typical projects & deliverables: 72-hour remote audits with action plan, full ops audit & SOPs, menu & pour-cost models, staff training and run-of-show, EU-wide mobile bar logistics and budgeting, post-event P&L and KPI dashboards.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Axiom Pub
    Operating Partner& Co-Founder
    HOSPITALITY
    April 2023 - Today (3 years and 2 months)
    Belgrade, Serbia
    Concept & Feasibility: market scan, concept narrative, value proposition, unit economics.

    Build-out & Compliance: design coordination, contractor tendering & supervision, CAPEX/OPEX budgeting, permitting, HACCP/HSE and fire/sanitary approvals.

    Opening Readiness: SOPs & checklists, hiring & training, supplier onboarding, menu engineering & pricing, soft opening and ramp-up.

    Operations & P&L: inventory and waste control, labor model & scheduling, vendor SLAs, quality audits, guest-experience standards, POS & reporting dashboards, break-even plan and margin improvement.

    Ongoing Governance: performance reviews, corrective action plans, cost optimization, new initiatives (events, partnerships), multi-site oversight.
    inventory and waste control Operations & P&L break-even plan and margin improvment labor model & scheduling Ongoing Governance
  • Consult
    Hospitality Turnaround Manager
    RESTAURANTS AND FOOD SERVICE
    January 2023 - January 2024 (1 year)
    Belgrade, Serbia
    Operational & financial audit: Reconciled POS data, cash handling, inventory counts, vendor invoices, comps/voids and labor reports; identified misreporting and shrinkage.

    Fraud/theft detection: Documented evidence of internal theft; implemented controls (dual custody, blind cash drops, restricted POS permissions, daily reconciliations, inventory locks, vendor verification, CCTV review).

    Loss mitigation: Tightened labor scheduling, renegotiated supplier terms, removed low-margin SKUs, paused non-performing promos; produced a 13-week cash-flow outlook to manage runway.

    Orderly wind-down: Minimized outstanding liabilities, handed over evidence pack and documentation to owners/legal, ensured compliant closure with staff/vendor communication.
    inventory and waste control labor model & scheduling break-even plan Turnaround Managment
  • Karusel Bar
    Operating Partner& Co-Founder
    HOSPITALITY
    May 2022 - Today (4 years and 1 month)
    Belgrade, Serbia
    Concept & Feasibility: market scan, concept narrative, value proposition, unit economics.

    Build-out & Compliance: design coordination, contractor tendering & supervision, CAPEX/OPEX budgeting, permitting, HACCP/HSE and fire/sanitary approvals.

    Opening Readiness: SOPs & checklists, hiring & training, supplier onboarding, menu engineering & pricing, soft opening and ramp-up.

    Operations & P&L: inventory and waste control, labor model & scheduling, vendor SLAs, quality audits, guest-experience standards, POS & reporting dashboards, break-even plan and margin improvement.

    Ongoing Governance: performance reviews, corrective action plans, cost optimization, new initiatives (events, partnerships), multi-site oversight.
    inventory and waste control break-even plan and margin improvment Operations & P&L labor model & scheduling Ongoing Governance

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Education

  • Bachelor’s Degree in Business Informatics
    Higher School of Economics (HSE University)
    2018
    Graduated in 2018 from the Faculty of Business & Management. Focus on business analytics and information systems: data analysis, databases, process modeling (BPMN), ERP/CRM, project & operations management, and management accounting. Built a solid toolkit for KPI tracking and process optimization—useful for audits and operational improvement.

Skill set

Categories