About Fella
English
Native or bilingual
German
Conversational
Experience
- FiverrCRM StrategistDecember 2025 - January 2026 (1 month)I helped set up account, automation sale funnel because he was just starting out in his business and he is just starting out
- FelhubShopify CRM & Marketing AutomationTRAVEL AND TOURISMNovember 2025 - December 2025 (1 month)Germantown, United StatesIntegrated Shopify stores with CRM platforms to automate order tracking, customer segmentation, and post-purchase email campaigns.Implemented abandoned cart recovery flows, customer tagging, and product recommendation automation—resulting in a 22% increase in returning customers.Built data sync between Shopify and Salesforce to ensure accurate lead and purchase data flow for sales and support teams.Automated order confirmation, shipping updates, and customer feedback emails for consistent buyer communication.
- InvictusSalesforce Automation & Integration SpecialistFASHION AND COSMETICSMay 2025 - June 2025 (1 month)Austin, United StatesSet up and optimized automation workflows for lead management, sales pipeline tracking, and task assignment.Integrated Salesforce with third-party tools (like Google Ads, Mailchimp, and website forms) using API connections and automation tools such as Zapier and Make (Integromat).Built dynamic dashboards and reports to track KPIs such as conversion rates, lead response time, and deal closure performance.Migrated existing Work Orders and data structures into new object types to align with client processes, improving CRM usability by 35%.
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Education
- B.SMailchimp2025Bachelor Degree