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Fiona B.
Customer Relationship Management
  • Suggested rate
    €575 / day
  • Daily rate details

    Freelancer rate (excluding tax)
    €575
    Malt service fees (excluding tax)
    €0
    Total (excluding tax)
    €575
    This rate is for suggestive purposes only. The freelancer will send you a tailored quote based on the details provided in your project proposal.
  • Experience0-2 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Fiona's quote.
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Location and workplace preferences
Location
London, England, United Kingdom
Remote only
Primarily works remotely
Preferences

Project length

  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months
Would prefer to avoid:
≥ 6 months

Business sector

  • Fashion & Cosmetics
  • Entertainment & Leisure
  • Film & AV
  • Luxury Goods
  • Press & Media
+17 other

Publishing, Restaurants & Food Service, Research, Retail (Small Business), Retail (Large Retailers), Social Networks, Travel & Tourism, Telecommunications, Video Games & Animation, Wine & Spirits, Health & Wellness, Environmental, Energy & Utilities, Education & E-learning, E-commerce, Culture, Arts & Crafts

Company size

  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people
  • 1000 - 4999 people
+1 other

≥ 5000 people

Verifications

Freelancer code of conduct signed

Read the Malt code of conduct
Verified email
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Expertise (11)
Fiona in a few words
An Irish-born, London based creative marketer with career experience in Irish, UK, and European markets. I have extensive experience in the marketing, communications, and CRM. Specialising in CRM and communications strategy and management, building customer journeys, automated triggered CRM lifecycles, email marketing, SMS marketing, branding, copywriting, and digital marketing. Highly skilled with ESP systems such as Klaviyo, Hubspot, HTML and SQL experience. My approach to working with clients is to adopt an always testing mindset - continuously analysing, developing, optimising, and improving to deliver strong results and ROI. Data is the backbone of what I do and feeds the creative development of effective CRM and communication projects.

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Experience
  • Google
    CEO
    SOFTWARE PUBLISHING

    Menlo Park, CA, USA

    September 1998 - Today   25 years
    If I had to sum up my life up to this point, I'd say it's been one heck of a ride...

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Education