Description

Senior Business & Product Management Professional

I specialize in connecting the dots between high-level strategic objectives and the concrete execution of product vision, strategy, and development. I am a results-driven leader who thrives on building and collaborating with highly motivated, cross-functional teams.

Throughout my career, I have held senior roles focused on product strategy, e-commerce, strategic partnerships, and commercial growth. Most recently, I have applied my expertise as a freelance product consultant and manager for global leaders including Booking.com and Heineken.

My proven track record of success includes:

Travix: As Director of Commerce, I led my team to triple ancillary net revenue from €8M to €25M within three years.

Recharge.com: Successfully led the transformation of the product organization as Head of Product in 2021.

I am currently available for Product Director, Head of Product, or Senior/Lead Product Management roles, and am open to both permanent employment and freelance projects.

Industry field of expertise

Languages

Greek
Native or bilingual
English
Fluent
Dutch
Basic

Workplace preferences

Can work on-site

Amersfoort (up to 50km), Amsterdam (up to 100km), Utrecht (up to 100km)

Heineken
Senior Product Manager
DIGITAL AND IT
June 2023 - Today (3 years)
Amstelveen, Netherlands
Heineken's supply chain division developed its own digital Competencies, Assessment, and Development (CAD) platform, aimed at
assessing the employees competence and fostering the personal growth of more than 50,000 employees worldwide.

In my role as a Senior Product Manager at Heineken, I am responsible for:

● Developing and articulating the long-term vision and strategic direction of the product to the broader organization.
● Setting quarterly OKRs, ensuring consistent alignment with key stakeholders and development teams.
● Advocating for the user by receiving feedback and analysing data, ensuring a positive and effective user experience.
● Establishing and monitoring key performance indicators (KPIs) to evaluate user satisfaction, product utilization, and business
development impact.
● Leading strategic development of new features and services from concept to launch, ensuring customer experience drives
every decision.
● Overseeing the entire product lifecycle, including ideation, post-mortem analysis, prioritization, backlog management, and
customer feedback loop implementation.
● Designing and expanding the Power BI dashboard to provide comprehensive product performance analytics and insights.
OKR Product Management User Research Product Development
Booking.com
Sr. Product Manager
TRAVEL AND TOURISM
May 2022 - June 2023 (1 year)
Amsterdam, Netherlands
At Booking.com Trips, the mission is to create a seamless, high-value experience by offering a personalized ecosystem of
accommodations, car rentals, transfers, flights, and travel services. As a freelance consultant, I steered two product teams within this
department, driving Connected Trip initiatives and cross-selling strategies to create a more integrated and profitable user journey.

My responsibilities encompassed:
● Developing and articulating the long-term product vision (defining end goals for the next year and beyond) and creating
detailed quarterly roadmaps to achieve those goals.
● Collaborating closely with stakeholders, UX designers, and development teams to translate strategic objectives and innovative
ideas into actionable development requirements and impactful A/B experiments aimed at improving cross-selling performance
and driving positive customer and business outcomes.
● Overseeing the entire product lifecycle, including ideation, post-mortem analysis, prioritization, backlog management, and
customer feedback loop implementation.
● Providing strategic guidance for new features, systems, and services from initial concept to successful launch, consistently
placing the customer experience at the forefront of all decisions.
● Establishing robust measurement and reporting frameworks to transparently and effectively communicate team progress and
impact. This included defining, tracking, and continuously refining key business and success metrics.
● Leveraging data-driven insights to inform team priorities and strategic decision-making processes.
● Advocating for customers and stakeholders while ensuring transparent, cross-functional communication on team progress.
Product Management User Testing Product Development E-commerce User Research
Nortal
Sr. Product Manager
E-COMMERCE
October 2021 - May 2022 (8 months)
Amersfoort, Netherlands
I did lead the user research to define and deliver a new moblie app for the citizens of the first cognitive city of the world.

I was acting Product Owner for the development and delivery of the mobile App and relevant back office for managing content, setting and services.

Worked as Product consultant on behalf of Nortal and Delivered a new mobile App for the government of Saudi Arabia.

I worked closely with Design, Engineers and managed a great amount of stakeholders with variable needs and seniority,
Prototype validation User Testing Product Management Product Development Atlassian JIRA