Hung Li

・ Developed data and reporting infrastructure from scratch using Google Sheets, Big Query, and Data Studio to provide real-time insights into the operation of Google Surveys ・ Led team of junior data analysts in conducting 30+ analytical projects and creating routine reports, improving service quality by 15% and optimizing team productivity by 20% ・ Automated 10+ reporting processes using Google Sheets, BigQuery, and Google App Scripts, optimizing team efficiency by 25% ・ Created strategic analyses, dashboards, and periodic reports using Google Sheets, Big Query, and Data Studio, improving operation efficiency by 40% and service quality by 25% ・ Developed a content review automation tool using Google Sheets and Google Apps Script, saving 45% of operation labor ・ Provided content review, consultation, and troubleshooting support to global customers of Google Surveys with excellent CSAT rate

・ Create and maintained a tech blog featuring tips, tricks, and best practices for using Google Sheets and Google Apps Script in a variety of contexts ・ Write and published a series of tutorials on advanced Google Sheets functions and formulas, including QUERY, VLOOKUP, Google Apps Script, and pivot tables ・ Create comprehensive guides to using Google Apps Script for automating tasks within the Google Suite, including examples of scripts for data analysis and reporting ・ Provide consulting and support to businesses and individuals seeking to use Google Sheets and Google Apps Script for their data analysis and automation needs ・ Participate in online communities and forums as a subject matter expert, answering questions and providing guidance on Google Sheets and Google Apps Script ・ Create a library of reusable Google Sheets and Google Apps Script code snippets and templates for various use cases

・ Provide one-on-one Mandarin language lessons to adult learners via video conferencing platforms Customizing lesson plans and materials to meet the individual needs and goals of each student, with a focus on practical, real-world language skills ・ Evaluate and provide feedback on students' progress and language skills ・ Use a variety of teaching methods, including games and interactive activities, to engage and motivate adult learners ・ Assist students with homework assignments and preparing them for exams or assessments ・ Facilitate conversation practice sessions to help students improve their speaking and listening skills ・ Provide support and guidance to help students overcome language barriers and build confidence in using Mandarin in professional and social settings