Ibrahim Y.

• • Developed and acquired a strategic network of 50+ partners across government bodies, business councils, and service sectors to sustain client growth and uncover new venture opportunities.

• • Drove 20% YoY revenue growth through custom pricing strategies and high-value negotiations with partners and enterprise and SMB clients.

• • Designed data-backed go-to-market plans using Looker analytics, achieving 60% activation and onboarding across 50+ accounts.

• • Forecasted pipeline revenue and modeled deal profitability via ROI and financial performance dashboards.

• • Delivered insight-led QBRs and enablement sessions, boosting partner engagement by 5% quarterly.

• • Partnered cross-functionally with Product, Compliance, and Ops teams to recover 11% in revenue leakage.

• • Reactivated dormant partners through targeted success playbooks, cutting time-to-value by up to 5% per quarter.

• • Served as a payments consultant, advising clients on routing, acceptance, and KYC optimization to increase approval rates by 15% and cut churn by 10% YoY.

• • Built profitability dashboards in Looker and Power BI to identify inefficiencies, reducing costs by 8% and raising client revenue by 16%.

• • Drove payment transformation initiatives, removing low-margin channels and lowering operational costs by 22%.

• • Collaborated with Finance, Risk, and Ops to align client roadmaps with ROI objectives, improving satisfaction by 20%.

• • Delivered executive insights and strategic recommendations to senior stakeholders, driving long-term portfolio growth.

• • Acted as a trusted advisor to enterprise merchants on payment optimization, fraud prevention, and technical onboarding.

• • Led 3DS 2.0 migration, improving approval rates by 30% and reducing chargebacks by 40% via proactive API testing.

• • Partnered with Visa/Mastercard and internal stakeholders to resolve escalations, driving 12% improvement in renewals.

• • Developed custom success roadmaps and data-driven recommendations, enhancing SLA performance by 20%.

• • Improved CX metrics by 15–20% through predictive analytics in Looker and SQL, enabling proactive issue resolution.