About Ira
Experienced Customer Service Specialist with a demonstrated history of working in the government administration industry. Skilled in Negotiation, Business Planning, Analytical Skills, Management, Marketing. Digital Marketing, Customer Service, Financial information, Financial strategies . Strong business management professional with a University Diploma focused in Business Marketing, plus an MBA at European University of Tirana.
But I like to spend some hours during my day with my passions like: translation, social media, digital marketing, data entry, conversion documents & typewriting.
Albanian
Native or bilingual
English
Conversational
French
Conversational
Remote only
Primarily works remotely
Experience
- ADISAFinance SpecialistOctober 2021 - Today (4 years and 8 months)Albania1. Create spending orders of various fields. 2. Salary detailing. 3. Sending monthly or annual act-reconciliations to the treasury. 4. Toss of expenditure orders in the Alpha Web financial program.
- ADISA - AgencyCustomer Service SpecialistMay 2017 - October 2021 (4 years and 5 months)Albania1. Information and assistance to citizens in drafting and receiving requests and complaints they submit. 2. Making available to citizens the answer to positive or negative certificates. 3. Proceeding with acts of transfer of ownership and contracts of sale and their registration. 4. Evidence of feedback-answers and completion of files of overdue daily practices.
- General Directorate of TaxationTransfer Pricing ConsultantAugust 2016 - April 2017 (8 months)Control Directorate, Transfer Pricing Sector 1. Prepare the transfer pricing documentation in line with the international guidelines; 2. Have the opportunity to learn about different business models in different industries, including long term strategies; 3. Have access to a broad range of learning opportunities, tax, financial and business related databases.
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Education
- Master of ScienceEUROPEAN UNIVERSITY OF TIRANA2017Master of Science - MS, Business Marketing
- Bachelor's degree, Business Administration and Management, GeneralEUROPEAN UNIVERSITY OF TIRANA2015Bachelor's degree, Business Administration and Management, General
Certifications
- FINANCA 5AKH Consulting in collaboration with Ministry of Finance2022
- ALPHA WEBAKH Consulting in collaboration with Ministry of Finance2022