Description

 Result-driven professional with an analytical bent of mind and an experience of nearly 16 years; accompanied with expertise in overcoming complex business challenges and making high stake decisions using experience-backed judgment & work ethics across the e-Commerce and IT industries.

 Insightful intelligence in managing end-to-end process of Business Analysis, assessing & mapping customer requirements, deriving the right solution, implementation, risk assessment & mitigation, migration & transformation and supporting after go-live.

 Notable success in defining IT Product Roadmap & Strategy and bridging the gap between functional groups and technology to foster targeted and innovative solution development; driving Product Lifecycle Management (PLM) including product strategy & vision, roadmaps, requirements prioritization, release management, trade off decisions, oversight of specifications and development life cycle, strategic partners liaison for development/ releases.

 Showcased excellence in Program Management using Agile/Scrum Methodology with skills in directing all phases encompassing budgeting, planning, vendor selection & execution; implemented project plans within preset budgets & deadlines, formulated operating budgets to ensure optimum utilization of available funds towards the accomplishment of overall objectives and ensure client relationship management.

 Proven capabilities in facilitating Scrum ceremonies entailing daily stand-ups, sprint planning, sprint reviews, retrospectives, backlog grooming sessions, using JIRA, creating tasks/bugs, managing the Scrum board and generating sprint reports; effectively removed impediments to ensure continuous process improvements by effectively ensuring strategy deployment, cost optimization & business excellence.

Industry field of expertise

Languages

Arabic
Native or bilingual
Malay
Basic
English
Native or bilingual

Workplace preferences

Can work on-site

Dubai City (up to 50km)

Core Development Inc.
Business Analyst/ Project Manager
February 2023 - Today (3 years and 4 months)
Tennessee, USA
Key Result Areas:
 Assessing business processes, foreseeing requirements, and enhancing systems while staying updated of IT advancements.
 Spearheading continuous reviews, developing optimization strategies, and disseminating insights effectively.
 Conducting requirements analysis, documenting results, and conveying insights to cross-functional teams and management.
 Collaborating closely with clients, technicians, and managerial staff, providing leadership and guidance.
 Allocating resources, ensuring solutions met business needs, and managing projects for timely completion.
 Ensuring continuous updating, implementation, and maintenance of procedures.
 Staying updated on process and IT advancements to modernize systems, while conducting meetings to share findings.
 Managing NetSuite Customization and Integration projects, ensuring alignment with business goals and on-time delivery.
 Collaborating with stakeholders to gather requirements, identify gaps, and implement tailored solutions.
 Coordinating cross-functional teams, including developers, to oversee customization, testing, and deployment.
Awell Health,
Technical Project Manager
August 2022 - August 2023 (1 year)
Brussels, Belgium
Technologies: Mirth Connect, JavaScript
Key Result Areas:
 Drove the setup of qualitative integrations for customers by designing process maps based on input from the head of delivery.
 Communicated details to the team, tracked progress, and rigorously tested integrations across various environments to minimize errors.
 Validated the quality of both new and existing integrations.
 Identified and communicated potential issues within the team, implementing necessary changes.
 Documented detailed information on configured integrations for reference by other teams.
DigitalYard
Product Owner
July 2017 - October 2019 (2 years and 4 months)
Cairo, Cairo Governorate, Egypt
Technologies: PHP, WP, ASP.NET, Swift, Java, HTML, CSS, JavaScript
Products Developed: (Real Estate) nawapro.com, mybestplace.org, (OTHER) coniano.com, Dhoby Laundry Delivery Service App, divehood.com, Wasla Outsourcing HR Management, youtilizer.net, TBS Delivery System, and many more.
Key Result Areas:
 Led Scrum Teams as the Product Owner, provided vision, direction, and product requirements throughout projects.
 Ensured teams had sufficient prepared tasks, planned and prioritized product feature backlog and development.
 Defined product vision, roadmap, and growth opportunities, assessed and prioritized stories and epics for maximum value.
 Managed backlog, iteration planning, and elaboration of user stories, collaborating closely with Product Management.
 Led product release planning, set delivery expectations, and actively mitigated impediments to ensure successful completion of goals.