Jacklyn Giannitrapani

I help HR and SaaS organizations successfully launch and scale complex technology — from implementation through adoption and value realization.

I bring 12+ years of experience across HR technology, customer success, and go-to-market, having worked both vendor-side and internally with global teams. This allows me to bridge the gap between product capabilities, business objectives, and end-user reality.

What sets me apart is my focus on what happens after go-live: driving adoption, aligning stakeholders, and ensuring systems actually deliver ROI. I’ve led enterprise implementations and transformation initiatives for platforms such as Avature and HiBob, working closely with HR, TA, IT, and leadership teams.

I typically support projects involving:

Clients work with me when they need a hands-on senior partner who can bring structure, challenge assumptions, and turn strategy into execution.