Jade Watson

I'm a consultant with dual expertise in customer success and digital marketing, two disciplines that most businesses treat as separate but that work best when joined up.

On the customer success side, I help SaaS and professional services businesses improve retention, reduce churn, build onboarding programmes, and create the account management structures that turn customers into long-term revenue. I've worked in business value consulting, which means I can build the ROI cases and outcome frameworks that make renewal conversations easier.

On the digital marketing side, I run Uptive Marketing, a consultancy focused on helping scaling businesses generate and convert demand through SEO, content strategy, paid social, email, and conversion optimisation.

I'm a good fit for businesses that need a senior pair of hands quickly, without the overhead of a permanent hire. I work fast, communicate clearly, and prioritise commercial outcomes over activity.

Based in the UK. Remote-first. Available now.