Description

I am an AI-driven Salesforce Business Analyst with a strong background in data analytics, NLP, and CRM systems, currently pursuing a Master’s in Artificial Intelligence and Machine Learning at TU Darmstadt. After completing Salesforce training from May to August, I began working with Veigel gmbh , where I collaborate with stakeholders to gather requirements, write user stories, analyze processes, and deliver scalable Salesforce solutions aligned with business goals.

My earlier experience at Wolfers Tech strengthened my skills in data visualization and dashboard creation using Power BI and Tableau. Along with this, my research in NLP and prompt engineering gives me a unique analytical perspective that supports my role as a Business Analyst. I am passionate about combining Salesforce expertise with AI-driven insights to enhance processes and support data-informed decision-making.

Core Abilities

• Requirement gathering, user story creation, and process analysis

• Supporting Salesforce configuration (flows, dashboards, fields, validation rules)

• Collaborating with admins, developers, and stakeholders

• Creating dashboards and analytical reports (Power BI, Tableau, Salesforce)

• Strong Python, NLP, and data analysis skills

• Clear communication, documentation, and stakeholder coordination

Professional Goals

• Grow as a Salesforce Business Analyst/Consultant

• Combine AI/ML skills with CRM tools for smarter automation and analytics

• Work on impactful CRM and digital transformation projects

• Pursue advanced Salesforce certifications and deepen platform expertise

Industry field of expertise

Languages

English
Native or bilingual
German
Conversational
Hindi
Native or bilingual

Workplace preferences

Can work on-site

Frankfurt am Main (up to 50km)

Wolfers Tech
Data Analyst Intern
February 2022 - February 2023 (1 year)
• - Designed dashboards to empower data-informed decision-making across departments
• - Translated complex datasets into intuitive visualsfor faster insights
• - Collaborated with teamsto frame relevant questions and drive clarity through design
Data visualization Data analysis visualization explaining insights working with Python & datasets
StepUp Analytics
Data Analyst Intern
April 2021 - June 2021 (2 months)
• - Worked with python and excel to solve Analytics problems also did python courses and Data Visualization
Asterisk Gmbh
Werk Student AI and CRM
May 2025 - Today (1 year and 1 month)
As a Salesforce Business Analyst, I support the successful design, enhancement, and optimization of Salesforce solutions to meet evolving business needs. After completing comprehensive Salesforce training from May to August, I began working with the client Veigel gmbh, where I collaborate closely with stakeholders to translate business requirements into scalable, efficient Salesforce functionality.

In this role, I analyze existing processes, gather and refine user stories, and recommend appropriate Salesforce solutions aligned with business objectives. I serve as the bridge between business users and technical teams, ensuring requirements are clearly understood, documented, and implemented effectively.

Key Responsibilities
• Engage with stakeholders at Veigel Gmbh to understand business needs, challenges, and goals within the Salesforce ecosystem.
• Gather, write, and refine user stories, acceptance criteria, and functional specifications.
• Translate business requirements into Salesforce solutions while ensuring best practices and platform capabilities are fully utilized.
• Conduct process analysis and identify opportunities for improvement or automation within Salesforce.
• Collaborate with Salesforce admins, developers, and project teams to ensure accurate solution delivery.
• Support configuration tasks such as validation rules, page layouts, fields, flows, and permission sets (as applicable).
• Participate in sprint planning, backlog grooming, and UAT sessions to ensure successful project delivery.
• Provide insights and recommendations based on Salesforce features, updates, and industry standards.
• Assist with user training, documentation, and post-deployment support to ensure smooth adoption of enhancements.

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