James L.

With a focused team and a structured approach, we help ambitious businesses make confident decisions, execute effectively and grow with intent.

As the Head of Operations at Redwood Group, my responsibilities include managing all of the business's behind-the-scenes functions, such as finances,

budgeting, marketing, HR, and improving efficiency. As a member of the senior management team, I play a crucial role in driving the growth and profitability of the company. My role is vital to the success of Redwood Group, and I am responsible for making sure that everything runs smoothly and efficiently.

Initially employed as a Client Relationship Manager, I took on the role of client management and account-based marketing from the Directors. I was promoted after 1 year to lead both marketing and client services at Resolution IT. This transition was significant because it was the first time the company's founders delegated both of these functions. My role included transforming our approach to client communication and spearheading new marketing efforts to help with continued growth at the company.

Commitment to Wellbeing and Community: Beyond the core job roles, I was actively involved in broader company initiatives like CSR, organising sports and social activities, and championing mental health through the formation of the Health & Wellness Committee with our HR lead.