Jennifer Brewer

Head all aspects of development and delivery of service improvement via transformation in IT department to aid both police forces and respective police and crime commissioners. Assist directors and senior commanders in developing vision in teams by supporting effective and well-integrated improvement on continual basis. Ensure IT team identifies and delivers fit for purpose solutions with precisely defined results to support direction of travel for both police forces. Formalise and co-ordinate vision and strategy for department with director of IT; utilising horizon scanning to future proof service and remain competitive in technological workspace.

Spearheaded programme inside IT to make workplace more inclusive and neurodiverse to raise number of indicators.

Designed and delivered organisational development programme which resulted in enhanced training uptake from 5% to 48%, improved staff turnover and saw a rise in discretionary effort.

Created multidisciplinary team to explore, create, and implement revolutionary and long-term changes in core systems that support wider Policing.

Negotiated and settled key contract with supplier to reduce total spend by 40%.

Active, participating member of the Womens Network, Diversity and Inclusion Network, LQBTQ+ Network, and the Sustainability Network.

Supported Head of PMO to develop and implement a new Portfolio management framework across IT

Directed team to identify, scope, and deliver suite of projects and programmes to support long-term strategic planning for over a year as well as define and safeguard benefits to patients, people, services, and partners. Collaborated with stakeholders at all levels to ensure good buy in, concern capture and mitigation, and with inclusive service design woven throughout methodology. Co-ordinated across system to assure collaborative working and accounting for interdependencies across Lincolnshire Healthcare System. Resolved escalations and developed scope in uncertain and ambiguous circumstances resulting in clear, defined work packages to support programme vision, and ensuring robust governance to protect integrity of programmes. Oversaw programme budgets, including non-recurrent funding, on behalf of senior responsible owner. Monitored expenditure and offer advice on effective utilisation of potential slips.

Secured savings of £550k by delivering service improvement programme to highly resistant department.

Provided exceptional training to new PMO personnel enabling permanent promotions inside PMO.

Implemented cross-organisational improvement initiative in Urology services to save £1.1M.

Oversaw Lincolnshire Police's organisational agenda for change in response to opportunities and dangers identified by horizon scanning. Supervised projects, programmes, and change teams and searched for ways to represent entire plan for emerging services and to promote whole organisational health. Liaised with senior leadership team to achieve commercial success and to deliver ongoing strategic development. Performed various duties such as management and leadership of IT PMO with mix of local, national projects and programmes. Acted as "fixer" for contract director and deployed to resolve issues autonomously. Spearheaded project to overhaul department in charge of issuing licences for firearms to enhance quality of service. Eliminated all backlogs to exceed KPI performance consistently within six months as well as implemented digital solution to reduce GDPR risks, and digitised whole service.

Directed transformational change team on large multi-channel programme, an operational team of approx. 40wte and their budget, whilst supporting ongoing strategic development of G4S policing services contract.

Enhanced organisational identity and affiliate by 12% (staff survey) by leading and delivering culture and vision programme across organisation (circa 600 fte).

Secured revenue up to £200K per year for three years by managing 40-person operations department (town enquiry office) across 17 sites.

Negotiated and mitigated underperformance on contract each month to save £1.5M over course of a year.

Developed and delivered the IT PMO function, resulting in increased project completion to time and budget, with increased customer satisfaction.