Description

What can I do for your business?

Results-driven IT professional with extensive experience in managing and transforming IT systems.

Proven expertise in implementing and optimizing systems, driving efficiency, and ensuring business

continuity. Strong knowledge of Crystal Reports, Excel, SQL Server, and Microsoft 365. Track record of

successfully managing teams and forging strong partnerships with MSPs and IT vendors. Adept at

problem-solving and identifying innovative solutions.

Interested in projects assisting business to make the best of their IT investment.

Also keen to take on Excel and similar problems and projects.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Brackley (up to 50km)

Hairy1Travels.com
Blogger / Print on Demand / Open Source
September 2015 - Today (10 years and 9 months)
A hobby becoming a small business, allowing me to experiment with blogging and print on demand, using open source (FOSS) systems and applications. Providing me with some basic skills in: Wordpress, emphasising a no-code approach Print on Demand (POD) Linux desktop Links: https://Hairy1Travels.com https://linktr.ee/hairy1travels My print on demand sites: https://linktr.ee/jhaydenphotography
Windles Group
IT Systems and Development Manager
DIGITAL AND IT
June 2022 - January 2023 (7 months)
Thame, England, United Kingdom
Working with the Windles infrastructure and applications: Tharstern - learned something about this print MIS application Crystal Reports - sharpened up some old skills Visual Cut - learned this very useful application and resolved problems SQL - working with SQL server Qlik Sense - updated some of my Qlikview skills Advanced Excel
Encase Ltd
Group IT Manager
DIGITAL AND IT
February 2004 - February 2021 (17 years)
Banbury, England, United Kingdom
Full ownership of the IT function across three sites, delivering 24 x7 operation on and off site.
Responsible for all WAN, LAN and managed services infrastructure across the group.
"Buck stops here" person for all IT issues.
Responsible for all hardware acquisition.
Led the move to using managed services to provide highly effective system delivery at optimised cost.
Managed the implementation of Microsoft 365, taking advantage of Teams, InTune, Autopilot, multi-factor authentication, etc., to ensure smooth and secure operation.
Established secure, VPN based, remote access well before the pandemic lockdown. Including a BYOD approach - "secure access on any device, anywhere, anytime"
Migrated users to RDS (Windows remote desktop services) using thin clients to optimise cost, limit support requirements and improve security.
Worked closely with management to establish and maintain an effective IT strategy in line with the business.
Managed the implementation of the core systems - Abaca Packaging 3000 and CTI, and the later selection and implementation of HFX time and attendance system.
Designed and developed the Qlikview system used by the group.
Designed and developed a number of fully automated
When necessary provided hand-on end-user support.
Managed the in-house telephone system and all mobile phone contracts.