JBAbout Jessie
I help organisations design and deliver clear, effective communication strategies that bring teams and stakeholders together. With experience in both the private sector and international non-profits, I know how to adapt messages and processes to diverse audiences and contexts.
I specialise in internal communications, CRM strategy, and project coordination, with a focus on simplifying workflows and enhancing efficiency. I have led multi-country projects, streamlined collaboration between internal and external stakeholders, and developed internal communication plans for organisations with offices worldwide.
Dedicated, organised, and easy to work with, I bring a structured approach that keeps projects on track and people aligned.
English
Native or bilingual
Spanish
Fluent
Portuguese
Native or bilingual
German
Basic
Can work on-site
Barcelona (up to 50km)
Experience
- UNICEFCommunications and Market Research ConsultantCIVIC AND SOCIAL ORGANIZATIONSApril 2024 - March 2025 (11 months)Geneva, SwitzerlandSupport for the Audience and Market Insights team within the Private Fundraising and Partnerships division. Main responsibilities:• Responsible for project management and internal communications plan for a multi-country piece of research.• Created and maintained repositories, internal platforms, and other learning and communication materials to facilitate access and improve the usability of key knowledge resources.• Provided tailored guidance and communication strategies, and supported the design of learning materials for internal capacity building.• Engaged with internal and external stakeholders to create assets and strengthen collaboration on knowledge-sharing and transparency initiatives.
- UNICEFKnowledge Management and Marketing InternCIVIC AND SOCIAL ORGANIZATIONSJuly 2023 - April 2024 (9 months)Geneva, SwitzerlandSupported the Supporter Engagement Strategy (SES) and Marketing initiatives in the Private Fundraising and Partnerships (PFP) division, focusing on project and knowledge management for projects within Individual Giving Fundraising.• Contributed to the improvement of internal training programs by designing content and improving user experience for staff capacity building.• Supported audience segmentation initiatives by tracking project timelines, managing resources, and coordinating across markets.• Developed internal tracking systems for project management and communication plans for knowledge-sharing activities.• Conducted content restructuring and navigation improvements on internal platforms (SharePoint) to optimize accessibility and usability.
- Forest Stewardship Council (FSC) International CenterCommunications Assistant (Student job)ENVIRONMENTALJanuary 2022 - December 2022 (11 months)Bonn, GermanyCommunication activities in the Performance and Standards Unit for the National Standards to ensure effective dissemination of information to FSC stakeholders.• Developing and creating content for the website, emails, and other relevant platforms to communicate information about FSC National publications and consultations.• Conducted thorough editorial reviews of standards and supported drafting of protocols to ensure consistency with policy guidelines.
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Education
- Master of Arts - MAUniversität Bonn / Hochschule Bonn Rhein-Sieg / Deutsche Welle2024Master of Arts - MA
- Bachelor's DegreeUniversidade do Vale do Rio dos Sinos2016Bachelor's Degree