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Joel GoncalvesJG

Joel Goncalves

Emailing, Automation & CRM Specialist

€200/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Joel

Soy especialista en CRM, email marketing y gestión de datos con experiencia en el sector de la hostelería. Mi conocimiento práctico del funcionamiento de restaurantes y hoteles me permite diseñar y ejecutar estrategias de marketing digital efectivas, enfocadas en mejorar la relación con los clientes y aumentar las ventas.

Ofrezco servicios personalizados de gestión de bases de datos, automatización de email marketing, segmentación de audiencias y análisis de resultados para optimizar campañas. Además, puedo ayudar a negocios de hostelería a aprovechar al máximo sus herramientas digitales para fidelizar clientes y mejorar su comunicación.

Trabajo con responsabilidad, atención al detalle y un enfoque orientado a resultados, adaptándome a las necesidades específicas de cada proyecto.
  • Portuguese

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Native or bilingual

  • Dutch

    Basic

Remote only
Primarily works remotely

Experience

  • ByteTravel
    Email &Automation Specialist
    April 2024 - Today (2 years and 2 months)
    Barcelona, Spain
    Visagov by ByteTravel is a new company in the market and so my mission is to build a email marketing strategy from scratch:
    • testing, choosing and overseeing the integration of the email marketing platform that best suits our company;
    • making sure that our email comply with the Yahoo and Google email requirements of 2024;
    • implementing important measures for email security such as DMARC reports;
    • creating new email layouts and content for both marketing and non marketing emails;
    • creating and testing email journeys so send out transactional emails;
    • doing A/B and A/B/C testing to find what fits best to our public and brings more conversions;
    • creating newsletters.
    braze Email marketing Copywriting DNS records
  • OneCasino
    CRMSpecialist
    June 2023 - February 2024 (8 months)
    Barcelona, Spain
    • check data and provide weekly or monthly reports of the casino product;
    • provide performance reports on promotions;
    • check data and find the appropriate CRM actions to improve KPI's;
    • creation of life cycles for reactivation and retention.
  • Entain
    Casino Gaming Executive, CRM
    June 2023 - February 2024 (8 months)
    Barcelona, Spain
    Casino gaming Executive, CRM for the brands: Sportingbet, Betboo, and Bwin for the Brazilian market.

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Education

  • WSET (Wine
    & Spirits Educational Trust)
    WSET (Wine
  • WSET (Wine &
    Spirits Educational Trust)
    WSET (Wine &

Skill set

Categories