About Jordan
Expérience Salesforce : + 7 ans
Expertise multi-cloud :
- Core, Sales Cloud, Service Cloud, Marketing Cloud (B2B et B2C)
- Participation active à divers projets : implémentation, migration, amélioration et intégration avec des plateformes externes.
Projets réalisés :
- Implémentation de solutions Salesforce adaptées aux besoins des clients.
- Migration de données et de processus depuis d'autres systèmes.
- Amélioration continue des configurations existantes pour optimiser la performance.
- Intégration avec des outils et plateformes externes.
Environnements et méthodologies utilisées:
- Méthodo agiles : Sprints, costing, dailies, retro etc.
- Environnements low code/no code : expertise en tant qu'Administrateur Senior Salesforce, avec une maîtrise des outils pour configurer des solutions sans code.
- Environnements pro code : Expérience en cadrage de projets et définition de stratégies, Gestion d'équipes techniques et coordination des efforts pour répondre aux besoins métier.
- Management d'équipe et travail opérationnel
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Lyon (up to 10km)
Experience
- AVIV GroupEngineering ManagerSeptember 2023 - Today (2 years and 9 months)
- Manage and foster the career growth of Salesforce developers, providing mentorship, performance reviews, and opportunities for professional development.
- Ensure that team objectives align with overall business goals, driving the collective achievement of those goals through effective collaboration and leadership.
- Empower teams by providing the necessary tools, resources, and support to build higher quality products.
- Collaborate with HR teams to recruit, nurture, and retain top-tier talent, ensuring a high-performing and engaged team.
- Serve as the advocate for internal coding standards, promoting clean code practices, coherent project structure, and thorough documentation to maintain long-term maintainability and scalability.
- Guide and challenge architectural decisions, helping to refine processes and ensuring that the product evolves at the right pace and direction, while adhering to best practices.
- Monitor planning and delivery cycles, define and track key metrics such as team velocity and technical debt to ensure continuous improvement.
- Stay up-to-date with the latest trends in technology and engineering best practices, driving a culture of technical excellence and innovation within the team.
- OpenClassroomsSalesforce ManagerSeptember 2021 - September 2023 (2 years)- Work on Salesforce ressource management, career evolution and recruitment- Collaborate with business and product teams to understand and document their requirements, processes, and objectives.- Translate business requirements into detailed technical specifications and user stories.- Work closely with devs and admin to ensure that the Salesforce platform is configured, customized, and developed according to specifications.- Prioritize and manage the Salesforce backlog, making sure that requests are well-defined, estimated, and appropriately prioritized.- Conduct user acceptance testing to validate that Salesforce solutions meet business requirements and are user-friendly.- Stay up-to-date with the latest Salesforce releases, features, and best practices.- Monitor and analyze the usage of the Salesforce platform, identifying opportunities for improvement and making recommendations.- Collaborate with other teams, such as security, marketing, and customer service, to align Salesforce solutions with overall business strategies.
- OpenClassroomsSalesforce Functional LeadMarch 2021 - September 2021 (6 months)Paris, France> Salesforce Administration > Develop Salesforce vision and Rodamap > Support product roadmap and evolution
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Education
- Master 2 (M2), Master 102 - Conseil et Recherche, Master en Marketing et StratégieUniversité Paris Dauphine2017Master 2 (M2), Master 102 - Conseil et Recherche, Master en Marketing et Stratégie
- Master of ScienceHec Montréal2017Master of Science (MSc), Marketing & Stratégie / Echange avec Université Paris-Dauphine