Description

I’m an Operations, Strategy and GTM leader with experience managing tech scale-ups across the UK and Europe, including leading teams of 20+ FTEs and owning a £300M+ revenue business line. I’ve worked closely with C-level stakeholders to scale operations, improve unit economics, and deliver transformation programmes in complex, fast-moving environments. Trilingual in French, English & Spanish.

I now work as an independent consultant, helping companies optimise and scale their operations through a combination of hands-on execution, data-driven decision-making, and AI-powered automation (especially using tools like n8n).

What I can help you with:

Operations Audit & Process Optimisation: End-to-end review of your operations to identify bottlenecks, inefficiencies, and cost drivers. Output: deck + roadmap of initiatives.
AI & Workflow Automation: Design and implementation of automations and AI workflows to eliminate manual tasks, streamline operations, and improve team productivity.
Marketplace & Operations Scaling: Build and scale operational processes, performance frameworks, and team structures to support growth across markets.
Cost Optimisation & Turnarounds: Identify quick wins and structural fixes to reduce costs, improve margins, and turn around underperforming areas.
GTM & Execution Strategy: Define and execute pragmatic go-to-market strategies, including pricing, experimentation, and operational rollout.

Industry field of expertise

Languages

Spanish
Native or bilingual
French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Stuart
Head of Global Operations Strategy
TECH
October 2024 - April 2026 (1 year and 6 months)
London, UK
Value Creation: Delivered £8M+ in annualised revenue by launching a new business line across 3 markets. Defined GTM and led cross-functional rollout, closing 5+ enterprise deals
Cost Optimisation: Delivered £2.7M in cost savings including AI-driven forecasting improvements.
Turnaround & Transformation: Reduced FTEs by 35% and delivered 10% P&L overperformance deploying agentic AI workflows (n8n, Claude) and restructuring BPO operations at scale.
n8n claude automation operations
Stuart
Head of Operations UK
TECH
July 2023 - October 2024 (1 year and 3 months)
London, United Kingdom
Strategy: Led 15+ team members across a £100M UK business, driving operational performance and P&L delivery.
Contract Negotiations: Supported C-level in strategic client negotiations, focusing on service levels, commercials, and long-term contracts. Presented strategic recommendations to EXCO through regular reporting and deep dives.
Strategic Planning: Led P&L modelling for 2 European market entries and expansion into 50+ cities.
operations consulting Commercial strategy Business plan
Stuart
Analyst →Ops Manager →Area Manager
July 2020 - July 2023 (3 years)
Process Improvements: Delivered £12M in revenue by launching clients through operations and GTM execution.
Project Management: Created operational excellence playbook for peak periods, later adopted across markets.
Data Analysis: Developed automated tools and analysis during 10x growth phase (SQL, Tableau, Excel)
Project Management SQL Data analysis