About Jorge
Management consultant and product leader, leading multi-million digital transformation programs for airlines in Europe, Americas and APAC. Ten years’ product management experience, including APIs and voice AI start-ups in London, and fintech/payment solutions in Mexico. UK Global Talent Visa (Exceptional Talent) and Cambridge MBA.
Spanish
Native or bilingual
English
Native or bilingual
Portuguese
Conversational
Can work on-site
London (up to 50km)
Experience
- Travel in MotionAirline Retailing ConsultantNovember 2024 - Today (1 year and 7 months)London, United KingdomIndividual contributor and subject matter expert on Offer and Order Transformation strategies.Key achievements- Built a bespoke five-year digital transformation business case for a large European carrier, approved by board.- Led definition of seven Proof of Concepts for a large APAC carrier moving towards modular Offer and Order system- Managed two multi-million-USD RFPs, securing competitive and future-ready vendor agreements- Delivered NDC strategies for three airline customers highlighting business, tech, contracting and people impact
- Snowfall TravelProduct ManagerOctober 2023 - November 2024 (1 year and 1 month)London, United KingdomLeading a team of 7 engineers developing the core multi-vertical search engine and search, book and cancel APIKey achievements- Implemented Service Design Blueprints to unify process and two tech stacks under a single consumer-facing API- Championed API design and response normalisation for flights and train verticals; launched beta in 3 months- Defined and owned 3rd party train content strategy, partner relationship, commercial model and payment terms- optimised rail search engine to perform API customer searches across 50 train operators in Europe 50% faster- Ramped up the largest B2B2C partnership of the company reaching 800 travel agencies over 4 countries
- DuffelProduct ManagerSeptember 2022 - September 2023 (1 year)London, United KingdomManaged 4-person engineering team, driving product-market fit for the Flights API in B2B corporate travelKey achievements- Managed priorities for an 800-million-annual-search Flights Search Engine connecting 32 NDCs and GDS- Directed test-and-learn strategy for NDC missing flights; improved coverage from 80% to 95% for 300+ airlines- Earned trust of 4 senior engineers through an assumption-led roadmap; achieved product-market-fit in 6 months- Prototyped a long polling endpoint for instant search results, secured two flagship corporate travel customers- Improved clarity on ticket conditions for 200 airlines, lowering offers with no change/cancel info from 9% to 2%
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Education
- Master of Business AdministrationJudge Business School, University of Cambridge Cambridge2022Master of Business Administration
- Bachelor's Degree in Industrial and Systems EngineeringInstituto Tecnologico de Estudios Superiores de Monterrey (ITESM)2015Bachelor's Degree in Industrial and Systems Engineering