About Josephine
Italian
Native or bilingual
English
Fluent
Experience
- PAUL UK LTDCustomer SupportRETAIL (SMALL BUSINESS)February 2024 - Today (2 years and 4 months)London, United Kingdom
- Liaised across departments (sales, logistics, warehouse) to ensure smooth order processing and SLA compliance.
- Managed escalated complaints and coordinated resolutions with the warehouse and delivery teams.
- Maintained weekly/monthly KPI and SLA reports to support performance reviews.
- JosephineJoy LTDCEOJanuary 2024 - Today (2 years and 5 months)I’m a passionate lifestyle and portrait photographer based in London, dedicated to capturing moments that tell stories and spark emotion. Whether it's for personal branding, editorial features, or social-media-ready visuals, I offer creative, high-quality imagery, delivered with a collaborative spirit and fast turnaround.
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Education
- Diploma of Higher Education LanguagesIstituto Tecnico Statale Luigi SturzoDiploma of Higher Education Languages
- Level 3Digital Marketing2025