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Jules KalengaJK

Jules Kalenga

Senior Program Manager

€800/day
Wolvertem, BE
15+ years

Average response time: 1 hour

About Jules

Freelance Senior Program Manager (Brussels) helping EU institutions, public organizations, and corporates deliver complex IT and digital transformation programs. Expertise in digital workplace, ServiceNow, cloud, and infrastructure programs. Strong governance, clear reporting, and on-time delivery of high-impact initiatives.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Dutch

    Conversational

  • Chinese

    Fluent

  • Swahili

    Native or bilingual

  • Lingala

    Fluent

Can work on-site
Wolvertem (up to 50km)

Experience

  • Solvay SA
    Senior Program Manager
    DIGITAL AND IT
    July 2024 - December 2025 (1 year and 5 months)
    Brussels, Belgium
    Senior Program Manager – Infrastructure Digital Transformation (Freelance) | 2024 – 2025

    Led a €11M global modern device management program, migrating 7,600+ PCs from Windows 10 to Windows 11 and 7,000+ mobile devices to Microsoft Intune.

    Replaced legacy SCCM and MobileIron platforms with cloud‑native Microsoft Endpoint Manager, improving security, scalability, and operational efficiency.

    Decommissioned multiple legacy tools (SCCM, Tanium, Virtus), contributing to significant OPEX reduction.

    Defined global rollout strategy, roadmap, and governance; reported progress and risks to executive steering committee.

    Transitioned daily Intune operations to an external provider (Wipro) and established ITIL‑aligned operational processes.
    Program Manager IT Transformation & Digital Strategy IT Governance & PMO ITIL / Service Management Vendor & Contract Management Cloud & Cybersecurity Programs
  • I-City
    IT Operations Director
    DIGITAL AND IT
    June 2023 - June 2024 (1 year)
    Brussels, Belgium
    Directed IT operations for a 76‑person department with a €21M annual budget.

    Reorganized operations to improve service quality, operational excellence, and employee engagement.

    Implemented ITIL processes (incident, problem, change, knowledge management), improving SLA compliance.

    Established a Security Operations Center integrated with ServiceNow for cybersecurity incident management.
    Vendor & Contract Management Budget & Financial Management (€10M–€20M+) Change Management & Organizational Transformation Leadership and Governance Peaople Management

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Education

  • MBA (Master of Business Administration)
    Vlerick Business School
    2012
  • Master in Managment of Information Technologies
    Universisté Catholique de Louvain
    1992

Skill set (7)

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