Julio Sanchez-Tirado

Duties:

• - Drove Agile transformation of the JML team, aligning ceremonies to best-practice standards and

fostering psychological safety — enabling open vulnerability, surfacing hidden process failures

(e.g., delayed permission deletions), and restoring trust in delivery.

• - Designed scalable prioritization dashboards in Excel and ServiceNow, now leveraged by adjacent squads, providing leadership with consistent, objective metrics to manage intake and capacity.

• - Implemented complexity estimation and delivered full workload analysis adopted by senior

management (N+4 level) across multiple teams, establishing reliability benchmarks beyond pure performance metrics.

• - Redesigned quarterly planning framework, cutting preparation time by 90% while aligning JML delivery forecasts with IDAM and CISO roadmaps, accelerating leadership decision-making cycles.

• - Built organizational resilience under attrition pressure (3 exits, 2 junior hires) by introducing cross-training programs and contingency planning, ensuring uninterrupted delivery of critical IDAM services.

• - Mitigated compliance risk by reducing governance backlog from 2,500+ to 1,400+ items in 6 months, implementing process redesign and resource allocation models still referenced in IDAM risk management.

• - Enhanced inter-team collaboration: launched "Butterfly Time" cross-squad initiative and organized joint retrospectives with Access Request & Product Support squads, breaking long standing silos and correcting false assumptions.

• - Delivered transparency to stakeholders: designed reports and communicated leadership updates clearly (even on difficult messages), providing visibility into capacity shortfalls, SLA challenges, and actionable risks.

• - Championed cultural reset: dismantled negative cycles dragging productivity, embedding continuous improvement, and fostering open dialogue between team members and leadership.

Duties:

• - Utilized coaching methods to closely collaborate with a Cybersecurity Product Owner, setting clear goals, prioritization and advancing standard security protocols.

• - Increased the sprint goal success rate from 10% to 80% within three months by managing two week timeboxed sprints, focusing goal setting, stakeholder engagement, meeting facilitation, and agile task management monitoring developer coding activities, overseeing team workload, and addressing blocking points during daily stand-ups (task reorientation).

• - Directed all sprint activities, including sprint planning, task, and resource management, meeting project milestones consistently.

• - Managed daily stand-ups for a tribe of 26 people, with a direct team of 4 agile developers focusing efforts on the global security goal.

• - Managed all aspects of CyberArk and led a team of 4 Security Engineers including junior level members.

• - Streamlined server onboarding as a project lead within CyberArk from 7 days to 158 seconds,

enhancing operation effectiveness collaborating with messaging buses and orchestration tools.

• - Delivered Security Awareness training to fellow Product Owners, reinforcing best practices and strengthening organizational security posture.

• - Documented sprint progress and outcomes for reporting purposes used during sprint activities.

• - Developed and maintained Confluence documentation to increase stakeholder collaboration, traceability, and keep the product lifecycle updates accessible.

• - Collaborated with security engineers to design architectures and solutions, ensuring that stakeholder objectives were achieved and the Definition of Done was respected.

• - Expectation management between client and vendor solving communication issues.

• - Define automation flows within the Microsoft platform for effective collaboration between stakeholders and colleagues.

• - Automated messaging bus infrastructure as code for environment mirroring within AWS

Duties:

• - Led a team of 4 analysts in enhancing the intake workflow through agile practices, improving process efficiency and team adaptability.

• - Created solution documents for release train meetings, securing application owner approvals with a focus on agility and readiness.

• - Managed relationships and requirements for over 150 stakeholders within an agile framework, ensuring transparent communication and reported on progress with iterations.

• - Identified and addressed workflow bottlenecks, employing agile methodologies to ensure

continuous improvement by the next sprint.

• - Participate in Retrospectives and lead constructive conversations between stakeholders with opposing views to strengthen security posture over time.

• - Resolved conflicts and dismantled internal silos through agile-based strategies, enhancing collaboration increasing capacity efficiency.

• - Conducted RFP scope validation and managed client expectations in alignment with agile project management principles, ensuring clarity and stakeholder alignment.

• - Authored end-to-end testing documentation, integrating stakeholder feedback through iterative reviews and approvals, reflecting Definition of Done documentation standards.

• - Designed document templates to clearly articulate project completion criteria, boosting productivity and efficiency among analysts by embedding agile practices.

• - Translated technical constraints to product owners, facilitating the agile solution design process

and ensuring project specifications were met.

• - Incorporated stakeholder feedback into project iterations, visually representing adjustments to enhance understanding and buy-in within an agile process framework.

• - Managed resource capacity planning for agile teams, optimizing allocation to maintain project momentum and team performance.

• - Engaged in daily standups, reporting on ongoing tasks and blockers.