Description

I help brands and businesses create beautiful, clear, and high-performing visual experiences. With over a decade of experience in graphic and digital design, I specialise in crafting layouts, websites, landing pages, brand visuals, and marketing assets that connect with people and look stunning on every screen. I love turning ideas into clean, functional designs that truly stand out.

Industry field of expertise

Languages

English
Native or bilingual
Portuguese
Native or bilingual
Spanish
Native or bilingual
German
Conversational
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

Hotel MSSNGR
UX Design Lead
DIGITAL AND IT
April 2023 - Today (3 years and 2 months)
Berlin, Germany
• Defined and implemented end-to-end UX processes, including documentation, handoffs, design critiques, and cross-platform Design System (web, iOS, Android).
• Led UX and Product teams, driving mentoring, career development, and OKR alignment.
• Conducted user research (qualitative & quantitative), creating personas, user journeys, and product strategies.
• Established performance metrics (HEART framework) and centralised data for data-driven decision-making.
• Reduced feature delivery time by 25%, improved team satisfaction from 3 to 4/5, and delivered features generating €2,000 annual revenue per client.
• Collaborated with C-level and investors to align product vision and roadmap priorities.
Product Strategy UI Design Design System Agile Project Management Coaching and mentoring
Escale Digital
UX Design Lead
DIGITAL AND IT
November 2021 - April 2023 (1 year and 5 months)
São Paulo, Brazil
• Built and scaled Design Ops team (UX Research, Service Design, Content Design); managed hiring, retention, and skill development;
• Led strategic design sprints to define product vision, roadmap, and go-to-market strategies;
• Managed and optimised company-wide Design System and Atomic Research database;
• Analysed financial data to generate insights, improving operational and product designs;
• Collaborated with marketing for modular components and landing pages, launching product with R$23M sales and R$820K profit in year one;
• Reduced client onboarding time from 6 to 2 months via service and operational design improvements.
Design Ops UX Research Design System Growth Strategy Branding & Identity
Escale Digital
Senior Service Designer
DIGITAL AND IT
April 2020 - November 2021 (1 year and 7 months)
São Paulo, Brazil
• Led omnichannel service design, customer journey mapping, and workshop facilitation using Design Thinking and Lean UX;
• Developed personas, blueprints, and internal sales platforms, increasing sales productivity and reducing costs;
• Partnered with automation teams (RPA, Zapier) to optimise workflows;
• Improved conversion from 0.8% to 1.9%, raised NPS from 4 to 7, and reduced logistics costs by 7.2% and activation costs by 49.5%.
Service Design Workshop Facilitation User Experience Design Metrics Process Improvement

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Master's Degree, User Experience Design
Universidade Anhembi Morumbi
2020
Bachelor of Arts - Industrial and Product Design
Centro Universitário SENAC
2017

Check out Kaique's education

IELTS Academic - C1
British Council
2025
Product Management
PM3
2021

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Industrial Product Designer

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