Kate Hayes

I'm a Freelance social media manager with over 8 years' experience in digital marketing. I work with small to medium-sized businesses and start up companies helping them to create a stronger online presence through interesting, engaging and relevant content which is produced to work alongside my client's overall marketing plan in order to achieve company goals and sales targets. I have experience managing the following platforms:

• Facebook

• Twitter

• Pinterest

• YouTube

• LinkedIn

• Google+

• Instagram I believe that an exceptional customer experience is the key to a great brand, so my strong commercial awareness and passion for great customer service allows me to not only attract new customers or fans but also keep them engaged in my client's services and products. As the digital world is forever changing and improving I am pleased to say I enjoy learning and keeping up to date with new social media trends and tools through self-education and organised industry training sessions.

Support the Director with all aspects of internal and client marketing. Responsibilities include:

• Working closely with clients and suppliers to implement planned campaigns and marketing activities.

• Planning, scheduling and managing internal and client social media campaigns and communities.

• Analysing, reporting and presenting findings on a monthly basis.

• Delivering ideas and final products to clients for review

• Communicating internally and externally to build rapport with both clients and suppliers.

• Copy writing for blogs, press releases and other marketing material.

• Creating, carrying out and reporting email campaigns.