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Malt Strategy
Katrijn BilletKB

Katrijn Billet

Program Manager Digital Transformation

€945/day
Brussels, BE
8-15 years
Digital Transformation
IT & Business Strategy Alignment
Transformation Stabilization
Stakeholder Alignment
Strategy to Execution

Average response time: 1 hour

About Katrijn

I help organizations navigate complexity by connecting strategic direction with practical execution.

By combining structure, empathy and follow-through, I create alignment across teams and stakeholders and turn challenges into practical, sustainable action.

Working across business, operations and IT, I connect people and perspectives, reduce friction and help teams move forward with focus and clarity.
Digital and IT Services

  • Dutch

    Native or bilingual

  • French

    Fluent

  • English

    Fluent

Can work on-site
Brussels (up to 40km)

Experience

  • Isabel
    Program Manager
    DIGITAL AND IT
    January 2022 - Today (4 years and 5 months)
    Brussels, Belgium
    • Supporting the setup of the organization's AI program, with a focus on AI literacy, responsible usage and making emerging AI technologies practical and accessible for business teams:
    - Developed internal AI literacy content aimed at non technical employees
    - Supported awareness initiatives around AI governance, security, and responsible usage
    - Explored practical use cases for AI productivity tools such as Microsoft Copilot and Claude
    - Explored sustainable and cost-conscious AI usage within the organization
    • Microsoft Dynamics 365 & Finance & Operations•

    - Created stability and direction during periods of uncertainty by maintaining structure, aligning stakeholders and proactively addressing delivery risks
    - Transformation & Governance:
    • Oversaw the transition between original integrators and a newly selected Microsoft Dynamics partner
    • Recalibrated program scope and requirements following an in-depth functional and technical audit
    • Facilitated decision-making across stakeholders and implementation partners

    - Delivery & Implementation
    • Led multiple implementation phases, including:
    o Billing migration from Navision to Finance & Operations
    o CRM & Finance integration using Dual Write
    o Deployment of a new Data Model
    o Data migration and cleansing
    o Third-party integrations
    o Transition to Peppol e-Invoicing

  • Fednot
    IT Product Lead Immo Cluster
    DIGITAL AND IT
    June 2019 - December 2021 (2 years and 6 months)
    Brussels, Belgium
    • Stabilized the Biddit MVP in production and led the evolution toward more mature and scalable product versions

    • Oversaw the development and maintenance of multiple notary applications, collaborating closely with internal and government stakeholders
    • Identified and clarified internal and external dependencies, improving alignment and streamlining release management

    • Led a cross-functional team of 10+ test engineers, analysts and developers, fostering collaboration, ownership and continuous feedback
  • Partena professional
    IT Team manager
    DIGITAL AND IT
    June 2018 - June 2019 (1 year)
    Brussels, Belgium
    • Built a collaborative environment focused on delivering high quality software products through pragmatic implementation of agile principles

    • Established and introduced the software development lifecycle (SDLC) for products within the team's scope
    • Led a team of 20 test engineers, analysts and developers by creating clarity around roles, priorities and objectives
Check out Katrijn's experience

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Education

  • Master in business administration
    HUB (formerly EHSAL)
    2009
    Master in business administration
  • Bachelor in business administration
    EHSAL
    2008
    Bachelor in business administration
Check out Katrijn's education

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