Kira Bennett

Virtual assistant Business provides bespoke, professional, and fully comprehensive administration tasks in an executive and personal assistant role.

•Making travel arrangements

•Organising and maintaining office systems

•Working directly with high-level employees

•Preparing corporate documents

•Maintaining strict confidentiality

•Organising their superior's entire schedule

•Sustaining a level of professionalism among staff

•Managing emails

•Managing Calendars and work arrangements

Being responsible to ensure all Private medical insurance is pre-covered, processing invoices and date expectations including the credits and balancing of the accounts.

•Escalate any concern regarding patients to the appropriate clinical or administrative team members

•Adhere to all confidentiality guidelines issued by the company

•Complete GP referrals and administration communications

•Work with external insurance companies including Bupa, vitality and Aviva to enable client insurance cover to be used to the fullest potential

•Collaborate and communicate with the team including higher management, case managers and clinical teams to add/enhance and adapt treatment plans

•To Assist the financial manager with all private medical insurance claims and invoices – assisting with data quality and bookkeeping

•Maintaining client data, and records and producing spreadsheets including various formulas and using multiply excel functions Ability to manage workload in a structured and analytical manner.

Being responsible to ensure Safeguarding reports for the centre are read and filed appropriately

•Escalate any concern regarding patients to the appropriate area

•Adhere to all confidentiality guidelines issued by the NHS

•Complete referrals for carers

•Summarising and condensing medical records

•Collaborate and communicate with the team including higher management

•Prioritise patient care if issues or concerns are identified to fast-track treatment Receptionist

•Assist with patient telephone enquiries

•Handle various types of patient enquiries whilst answering phone calls and walk-in visits

•Utilise in-house software to ensure enquiries are handled in the correct way HR To oversee pension schemes including the auto-enrolment programmes Assist with interviews and selection of new staff including due diligence checks and follow up references Assist with the training of new staff