Description

I am a strategic problem-solving Business Analyst with 5 years of experience in delivering transformation projects across government, financial services, and e-commerce in Agile, Waterfall, and hybrid environments, with a strong track record of stakeholder influence and cross-functional collaboration.

Skilled in process improvement, requirements elicitation, lifecycle management and discovery, translating complex needs into actionable solutions. Analysing systems and processes to drive measurable improvements.

Industry field of expertise

Languages

English
Fluent
Yoruba
Native or bilingual

Workplace preferences

Can work on-site

Birmingham (up to 50km)

Ministry of Housing, Communities & Local Government
Senior Business Analyst
PUBLIC SECTOR
January 2024 - January 2026 (2 years)
Birmingham, United Kingdom
Led Digital Transformation projects and supported high-profile projects at the Department of Process Improvement and the Office of the Chief Data Manager, driving efficiency, accuracy and stakeholder confidence.
**
Key Responsibilities and Results**
Mapped As-Is processes end-to-end data flows across 3 sources, identifying manual inefficiencies causing 1-week processing per dataset and to minimum 3-week consolidation delays.
Established a structured meeting schedule, stakeholder engagement framework and agreed on a structured project delivery approach.
Applied Lean Six Sigma to optimise data processes, reducing processing time from 3+ weeks to a maximum of 1 week and restoring trust in reporting outputs for policy decisions.
Translated 100+ business requirements and pain points into functional specifications, supporting the implementation of automated data workflows and reporting solutions by using process modelling.
Facilitated business change and implementation by defining a Target Operating Model (TOM) and Service Operating Model.
Designed and facilitated the implementation of a technological solution option using SharePoint and MS Forms to capture, store and track risks and issues centrally.
Designed data integration from multiple sources feeding into Power BI dashboards for real-time visualisation and actionable reporting.
Facilitated stakeholder workshops to validate the proposed solution and ensure alignment with PMO requirements.
Supported the rollout and adoption of the new product, ensuring smooth transition and consistent use across project teams, reducing abandonment risk by 85-90%.
Facilitated live user testing/workshops for impact and sensitivity assessments, supporting compliance by design for a procured tool, achieving 90% user turnout for comprehensive usability evaluation.
Process Improvement Agile method Waterfall method Wargile method User Centre Design
AfrikExpress
Business Analyst
E-COMMERCE
February 2023 - December 2023 (10 months)
Birmingham, United Kingdom
Led project and maintained Business as Usual (BAU) for a start-up e-Commerce grocery platform and grocery store supermarket.
**
Key Responsibilities and Results**
Modelled end-to-end customer order and payment journeys, facilitating stakeholder workshops to analyse onboarding behaviour and identify a 40% user abandonment rate, driving targeted process improvements.
Designed and optimised onboarding journeys and use cases, leveraging prototyping and stakeholder feedback to reduce feature ambiguity and enhance solution clarity for MVP delivery.
Elicited, prioritised and validated business requirements, ensuring alignment with strategic objectives while securing 100% senior stakeholder sign-off through collaborative journey mapping and solution validation.
Agile method Process Improvement User Centre Design Process Improvement Process Improvement
Studio 14
Business Analyst – Digital Services
DIGITAL AND IT
February 2022 - December 2022 (10 months)
Birmingham, United Kingdom
Worked with senior stakeholders at a socially driven digital agency, providing user-friendly and creative products for brands across the globe
**
Key Responsibilities and Results**
Produced 25+ journey maps, service blueprints, and workflows, strengthening delivery readiness and reducing sprint rework by 20% through structured backlog preparation.
Communicated complex service and design concepts to cross-sector stakeholders, improving shared understanding and accelerating decision-making timelines by 15%.
Agile method User Centre Design