About Leonardo
Tech-savvy sales professional with over 25 years' experience in the IT and Telecom market with solid experience as Pre-sales Manager, Solution Manager, Business Development Executive and Regional Sales Director.
Excellent technical skills with solid, and proven, experience with product presentations, technical training / enablement, workshops, POCs and demos within different countries/regions, in Portuguese, Spanish and English. Recent experience in French language.
Subject Matter experts in several areas of service providers ecosystem, more recently working with OSS, BSS, VAS and UCaaS/CCaaS for either on-premises or cloud environments.
Solid experience in customer/partner facing roles, working with complex, end-to-end, telecom solutions to all sizes of CSP, customers and partners for multiple countries and regions (LATAM, CALA, US, EMEA and Asia-Pacific).
English
Native or bilingual
Portuguese
Native or bilingual
Spanish
Fluent
Italian
Conversational
French
Fluent
Can work on-site
Paris (up to 50km)
Experience
- ServiceNowRiseUp with ServicenowApril 2026 - Today (2 months)Paris, France14-week intensive part-time Program covering essential aspects of ServiceNow's platform, including ServiceNow fundamentals and AI, preparing for Certified System Administrator (CSA) and Certified Application Developer (CAD).
- Self-employedSelf-employed / Independent ConsultantSeptember 2025 - Today (9 months)Paris, FranceTehcnical consultation and GTM support for projetcs focused on:AI Agents - Virtual Assistant (Jotform + Whatsapp) / Voice / Text-to-SpeechSMS/RCS solutions and applicationsServiceNow implementation (joining RISE program on April/2026)BSS/OSS solutionsPartner Enablement Programs
- RingCentralSenior Channel Solution EngineerFebruary 2024 - August 2024 (6 months)Paris, France• • Technical enablement for Channel partners in Europe, with major responsibility with strategic French partners• • Preparation of technical content to be used by the Channel/Partner SE team on the technical enablement sessions• o Expertise on Solution Architecture• • Products and Demos presentations, onsite and remotely, for prospect and existing partners• • Active participation in the implementation of Wholesale program in Europe• o SSD template creation• o Solution Architecture designs• o Partner's technical onboarding.• • Technical support for partners on RingCentral solutions' portfolio. Direct contact with product team for bugs identification and solution propositions, in line with product roadmap.• o Tests, use case configurations, hard phones configurations, etc.
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Education
- Cybersecurity Management and Compliance Advanced Cybersecurity Concepts and Capstone Project Micro-Certification - Welcome to ServiceNow Cybersecurity Tools and Technologies Cybersecurity Threat Vectors and MitigationCybersecurity Management and Compliance Advanced Cybersecurity Concepts and Capstone Project Micro-Certification - Welcome to ServiceNow Cybersecurity Tools and Technologies Cybersecurity Threat Vectors and Mitigation
- Expert, TelecommunicationInstituto Nacional de Telecomunicações2004Expert, Telecommunication