Description

I am a Freelance Business Analyst and Project Manager with a love for all things Data. I have a wide range of experience and industries from Financial, Retail, Telecoms, Broadcasting, Charity, Education, Software Development, Service providers, and Oil and Gas.

My experience spans more than 15 years and is within IT and Infrastructure Projects.

Feedback from all my clients has always been positive which I think is largely due to the fact I am adaptable and keen for my projects to succeed. Often this means picking up work where gaps in resources exist. This has given me a larger exposure to the entire project process which I feel has benefitted me greatly in terms of understanding areas that can cause problems.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

RSPB
Delivery Manager
DIGITAL AND IT
August 2025 - April 2026 (8 months)
led a high impact AI pilot at the RSPB, where I integrated Jira Product Discovery with Miro AI to automate project scoring and roadmap creation, streamlining a backlog of 67+ change requests to support strategic conservation growth.
Miro Jira Agile Project Management Project Plans Strategic planning
Higher Digital
Business Analyst\Project Manager
DIGITAL AND IT
February 2025 - August 2025 (6 months)
Working with clients across Europe to implement ERP, CRM, and reporting and integration system changes including to self service functionality.

Key Responsibilities
Functional discovery and analysis of business processes and data (Student Systems including Student Aid)
Documentation of Requirements, Business and Data Flows, Sequence Diagrams, Wire Frames, Test Scripts, End-to-End Testing, Defect log,, and User Guide
Stakeholder Management, Project Management. Testing Management
University of Roehampton
Business Analyst
DIGITAL AND IT
March 2024 - March 2025 (1 year)
SaaS deployment project of Banner ERP and D365 CRM Recruit to ensure the student can be processed within the system from application all the way through to qualification award.

Student Admin Financial and Non Financial, UKIV, and Confirmation and Clearing

As is and To Be Process checking against the SaaS capability and identifying gaps
Epic and User Story requirements with Gerkin Acceptance Critiera
Requirements Management to ensure delivery
Workshops, Interviews,
SaaS capability analysis against requirements
Stakeholder management
Agile Project Management Business analysis Process facilitation User Testing