Skill set (7)
Linda in a few words
Am a fully accomplished, adaptable and dedicated expert within the field of project and change management. For the last 14 years, I worked in a series of leadership roles for Virgin Media, delivering a number of pioneering digitally- astute projects that directly impacted the customer experience.
I am open to opportunities but having enjoyed a successful career within one of the country’s leading telecommunications companies, I feel I have the skills and experience ideally suited to a customer-orientated and target-driven environment. I am also open to offers for consultancy work. Pivotal to the success in my career has been my ability to deliver the full project lifecycles and skill in developing technology partnerships.
Having worked in multiple areas of the business in various capacities and perspectives, including within an operational and team leadership capacity, I have developed a broad background and considerable expertise in regulatory compliance, commercial growth and business development. I am dedicated to learning and developing as a professional and enjoy getting stuck into presented challenges, ensuring I add value and versatility.
I am looking to improve my networks and secure an exciting new work opportunity. I would be happy to share a copy of my CV on request and look forward to connecting with you!
Experience
- Virgin RedProject ManagerDIGITAL & ITAugust 2022 - April 2023 (8 months)London, United KingdomLeading Virgin Red Business teams and managing the project team to ensure successful delivery of the integration of Virgin Money Digital App into the Virgin Red App. With direct communication with the Directors of Marketing, Delivery and Technology and working closely with the Partnership team to ensure effective delivery of projects within agreed timelines, budgets and agreed scope. Creating and sustaining relationship with key stakeholders whilst managing projects across 3 separate organisation, keeping the stakeholders informed, involved and consulted as appropriate, whilst ensuring collaboration. Implemented the delivery of the App using Agile and Waterfall methodologies, whilst using the following tools Jira, Confluence, Miro, Monday.com, Slack, Teams and other collaboration applications.
- Virgin media O2Business Readiness/Project ManagerDIGITAL & ITAugust 2008 - June 2022 (13 years and 10 months)Reading, United KingdomInstrumental lead role across a number of significant and pioneering transformation projects within Virgin Media Business sector and latter part within Virgin Media consumer. With an overall focus on business operations, including Ofcom regulations and a new telephone system. Overall authority for a number of integral consumer projects, including Be Connected and Pre-enablement which significantly impacted on the enhancement of the customer experience. Implemented the changes using the agile and waterfall methodology, whilst using the following tools JIRA, Teams, MS Project and other collaboration applications.
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