Liz Kite

Strategic lead for internal and external communication, supporting programmes and projects and an active member of the organisation's leadership team. Developed overall communication strategy as well as work to bring the strategy to life, developing key organisational objectives, values definition as well as strategic delivery plan. Developing communication plans to support organisational activity in addition to delivery and asset development. Overall responsibility for brand management ensuring the organisation aligns with its brand values and builds brand equity. Leading on digital inclusion to support organisational channel shift and liaison with external organisations to harness expertise and resources. Key focus and expertise in internal change communication supporting a more effective employee experience. Experience in developing creative solutions to key internal and external challenges using a range of approaches such as video, animation, print and audio. Led the development of a new intranet using MS Sharepoint and ensured the ongoing curation and development of content and access. Supported colleagues across the business to communcate more effectively and prepared organisational briefs for chief executive and directors to share and update the business, as well as leading all company virtual events and presentations.

Delivering a collaborative approach to work with board members, project groups, local communities, and system leaders, creating effective OD interventions and engagement to develop and facilitate the STP progression within local systems. Designed a communication campaign to assist in staff recruitment and retention, in addition to providing support for the mental health alliance to augment their form and function. Held full responsibility for the creation and implementation of a robust OD strategy across the STP. Highlights included:

• Spearheaded staff engagement and development by developing a system wide organisational development plan.

• Ensured optimal productivity and created a better team working environment through design and delivery of staff development sessions.

• Effectively managed a budget of approx. £1M and developed a system-wide approach to GP recruitment and retention.

• Designed and delivered three system-wide workforce summits to engage with the wider workforce across the NHS in Hampshire to help to shape the future work programme and priorities.

• Led the engagement of HR and recruitment colleagues to deliver the communication campaign for a new approach to temporary workers across the area.

Provided direction and supervision regarding a specific portfolio for innovation and cultural change, supporting the organisation to develop and identify opportunities to meet its desired culture in conjunction with its many internal and external customers. Acted as a member of the senior management team, offering guidance and support to directors, board members, and clinical leads in all corporate matters while ensuring the overall reputation of CCG was managed effectively both internally and externally. Highlights included:

• Increased company operational performance and boosted response rate of the NHS staff survey by 10% through development of an internal communication plan.

• Streamlined smooth running of business operations by spearheading and monitoring a team of 120 staff members during an office move.

• Developed a clear organisational development programme to support increased skills, capability and competences across the business.

• Developed an organisational approach to values-based recruitment and appraisal.

• Lead the PR and communication for a controversial hospital development in partnership with a local NHS trust.

• Reviewed and delivered a robust and engaging approach to patient involvement and consultation.