About Majid
English
Native or bilingual
Experience
- Cerco IT,IT Field EngineerSeptember 2025 - Today (9 months)United Kingdom• To repair diagnose and replace PC's, Laptops, Printers, Servers and retail equipment and associated peripherals.• Carry out AV repairs and Printer repairs.• Carry out IMAC projects• Be compliant with management system policies, company policies & guidelines and takeresponsibility for health & safety in the workplace• Attending customer sites to install/ resolve IT equipment• Working closely with the IT support desk to feedback on support calls and ongoing issues• Liaising with account managers and updating customers with the progress and resolution of issues
- Psychology Institute of Isfahan,Remote Network AdministratorAugust 2023 - Today (2 years and 10 months)Iran• Managed network infrastructure (VLANs, Mikrotik, Cisco).• Administered VMware ESXi servers and firewalls (KERIO, Mikrotik).• Implemented Zero Trust network access and bandwidth management.
- RDC Recycling - IT Circular Services Management,IT Processing TechnicianJune 2024 - August 2024 (2 months)United Kingdom• Processing, grading, and erasing confidential data from IT equipment.• Quality checking technology including computers, laptops, tablets, and phones.• Maintaining security policies and ensuring compliance with data protection regulations.
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Education
- MScUniversity of Essex2023MSc
- BScSafahan Institute of Higher Education2014BSc