Description

Seasoned HR Operations & Transformation Leader with 20+ years of experience driving HR operational excellence, digital transformation, and shared services delivery across global organizations. Specialized in orchestrating HR service delivery in multi-country environments, implementing HR technologies, and optimizing payroll and compliance frameworks including SOX and GDPR. Recognized for translating business strategy into actionable HR solutions that deliver measurable impact on employee experience, operational efficiency, and governance.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Amsterdam (up to 50km)

Coty
Senior Director Global HR Operations & Transformation
June 2021 - Today (5 years)
In my role as the Global Lead for HR Operations, I manage HR operations across 33 countries leading a team of 85 in total and 12 DR's. My responsibilities included HR operation transformation and change management; Compliance (Local Regulations, SOX & GDPR); Systems & Data; C-suite stakeholder management and HR service delivery BAU management

Best Practices –
• Ensured new governance structures were developed - introduced various process/experience owner roles to ensure that the new HR Ops model is sustainable and will adapt to future changes/evolution of Coty's strategic goals and requirements.
• Continuous improvements and mini-innovations to bring efficiencies
• Lead the global SOX audit process for FY24.
Change Management HR Operations HR leader Digital Transformation ServicenowHRSD
COTY
Senior Manager HR Ops for BNL, HQ & UKI
October 2020 - June 2021 (8 months)
• Building a strong ONE HR & Payroll services team for HQ & Benelux
• Harmonizing the processes between Benelux & HQ.
• Seamlessly handle the move of circa 300+ employees into HQ
• Project Waves for Netherlands & UKI to manage the TSA with Wella
Coty
Head of HR operations, UKI
March 2019 - October 2020 (1 year and 7 months)
• Project E4HR for UKI–Lead the project to change the system landscape by upgrading to cloud & building interfaces between the systems.
• Project Digital HR – Lead the project to Digitalize all processes, enhancing employee experience
• SOX Compliance in payroll processing (UKI had multiple deficiencies before this initiative)
• UKI HRD left as this project started, as a result - the project, trainings & change management across the UKI HR team was under my leadership
• Paperless & Digitized: UKI was the first Coty country to become paperless, digitalizing payroll & employee files
• All HR queries were answered within 2 days and UKI achieved 99% payroll accuracy consistently.