Manoj Verma

 Establish and maintain solution design and technical consulting around storage, backup and disaster recovery and business continuity across technologies and vendors  Finding the right balance between innovation, technical feasibility, long term sustainability  Preparing effort estimation, capacity and resource sizing, SOW  Providing pre-sales pursuits with technology consultancy  Liaison with delivery managers, business analysts, and development teams  Research, analyze, recommend and select technical approaches for solving difficult and challenging Data center challenges  Create the conceptual, logical and physical design (High level design) for hybrid cloud (solutions for infrastructure and platforms)  Maintains awareness of new and emerging technologies and the potential application on service offerings and products provided by Cloud and Infra vendors  Provide deep SW / HW technical architecture expertise to ensure proper solution design  Planning and Design of Rubrik Ransomware data protection technologies  Interface with all Pre-Sales Solutions Architects globally to train, mentor, guide through new solution architecture framework

• Administration of Commvault backup, NetApp, DELL EMC ECS, Oracle ZFS storage arrays, AWS

• Manage effective issue identification and resolution process

• Serve as the focal point for customer servicing infrastructure related issue/ crisis resolution

• Provide project management oversight to customer servicing infrastructure implementation projects

• Responsible to handle ServiceNow request tickets (Incident, catalog Tasks, FCR, Change and Problem)

• Governance for IBM Team, tasks and devices hosted in IBM datacenter

• Work closely with the System Administration, Database Administration, Network Administration, and Information Security teams to plan, design, and architect improvements, additions, and upgrades

• Analyze network & system response and determines tuning recommendations to improve performance

• Performed various Disaster Recovery exercises

• Provide training, troubleshooting, technical advice and direction to other members of the team

• Experience with Design, build documentation, setup, implementation, administration, migrations, management, troubleshooting & daily operations for storage and backup systems

• Managing PoC & Pilot deployments

• Extensive knowledge of virtualization, data protection, performance tuning, building roadmaps for the rapid growth & highly scalable systems in a healthy environment

• Developed a robust Disaster Recovery strategy enabling "Return to Production" capabilities

• Lead all the solution walk-throughs face to face & design discussions with clients technical / business executives to help them realize the cost to benefits & value on the proposed solution

• Assisted with integrations and relationship building with third-party solution vendors to facilitate the delivery of the complete and seamless end-to-end solution

• Prepared Project Documentations like HLD, LLD, build documents, Bandwidth calculation, port connectivity and cabling sheet, verifying Bill of Materials, solution documents

• Helping sales & pre-sales teams to respond to RFP's & making sure we choose the right solution for the right customer based on the areas of concerns, pain points & their strategy for future growth & help them embrace the technology advancements to grow business